DUPLICATE/FILLED - DO NOT WORK CL Senior Associate Client Representative - Mogil

Job DescriptionCommercial Lines Senior Associate Client RepresentativeJob SummarySeeking a dedicated and detail-oriented Commercial Lines Senior Associate Client Representative to join a team. This full-time, mid-level position involves supporting the daily management of a high-volume Commercial Lines book of select business. Under the guidance of a lead servicer, you will play a key role in ensuring client satisfaction and retention by delivering exceptional customer service to both internal and external clients. Compensation PackageBase Salary$55,300 to $72,600 (dependent on experience, qualifications, and level of responsibility). BenefitsCompetitive benefits package and variable pay programs. ResponsibilitiesAssist the lead servicer in managing a high-volume book of business, ensuring timely and accurate completion of all required tasks. Maintain accurate account details, contacts, and policy information in the EPIC system. Organize, attach, and name documents in EPIC. Utilize templates and system-generated letters/forms to create standard communications for clients and carriers, including BORs, proposal letters, change requests, and proofs of insurance. Process policy endorsements and billing in EPIC. Create and assign activities in EPIC to relevant team members. Order and manage loss runs. Qualifications/RequirementsWork ExperienceMinimum of 2 years of experience in Commercial Property and Casualty insurance. Professional Licenses/CertificationsActive state Property & Casualty insurance license is required. Essential Skills/CompetenciesProficiency in Microsoft Office Suite, including Excel and Word, with basic formatting skills. Familiarity with agency management systems (EPIC) and carrier websites. Basic understanding of property and casualty insurance coverage. Strong written, oral, and interpersonal communication skills. Ability to work collaboratively in a team environment and meet the expectations of co-workers and clients. Problem-solving skills with the ability to meet quality standards and complete urgent tasks efficiently. Capability to follow established processes and deliver results under the close direction of senior team members. EducationHigh school diploma or equivalent is required. LI-MB6