Biorepository Technician - Onsite in Roseville, MN

Please apply online using a laptop or desktop computer.Position SummaryThis position is responsible for completing daily workflow tasks in one or more of the functional service areas of NMDP Biorepository Services. This includes demonstrating knowledge of systems and business processes, independent work, good customer service, and additional competencies. Supports achievement of business unit and department goals through job accountabilities below. This position is onsite at our Biorepository in Roseville, MN. Check out our video Saving Lives: It’s the Best Job EverAccountabilitiesFulfills Kit and Sample Service Requests:Completes daily workflow tasks in one or more of the functional service areas of Biorepository Services; examples of such business units include Registry, quality control sample program, NMDP research sample program, KitMaker, and DIY (online registration kits)Demonstrates additional competencies that vary by business unit; examples include independent completion of all Registry tasks, or monitoring liquid nitrogen levels, pulling samples for shipment, and processing of donor/recipient pair samples in Research, or independent completion of routine paperwork and core business kits in KitMakerUtilizes care and judgment to safeguard the integrity and utility of the biological samples and/or collection kits that Biorepository Services handles, including the data associated with the kit/sample lifecycle recordCompletes quality work within the timeframe of the Biorepository’s productivity standardsComplies with safety requirements described within standard operating procedures and work instructionsEvaluates and fulfills incoming service orders; identifies potential issues, resolves or escalates issues as needed Provides Next Level SupportSupports Biorepository Specialist(s) in one or more business unitsDemonstrates knowledge of systems and business processes for the business unitCompletes customer follow-up, when assignedSteps in to keep the standard workflow of the business unit operational in the absence of the Biorepository Specialist, when assignedOther AccountabilitiesMaintains complete, clear, and accurate electronic and paper records for easy identification and retrievalOther tasks and projects as assigned by Biorepository LeadershipRequired QualificationsKnowledge of:Basic word processing, spreadsheet, and database software skillsAbility ToPerform laboratory procedures for handling biological specimensPerform work with strong attention to detail, accuracy, and organizational skillsCommunicate well by verbal, written, email and telephone meansProvide good customer serviceCollaborate with good interpersonal skillsManage time efficiently to maximize the productivity of one or more business unitsDemonstrate NMDP’s ValuesEducation And/or ExperienceBachelor’s degree in a biological sciences discipline, including laboratory courseworkUpon evaluation, equivalent related post-high school biological/medical laboratory work experience and/or education may be substituted for the degree requirementExperience handling biological materialsPREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) Education including chemistry, microbiology, immunology, and/or cell biologyOne to two years laboratory or other related work experienceBiological/medical laboratory work experienceDei CommitmentAs part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.BenefitsNMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit InformationAdditional InformationNumber of Openings: 1Pay Basis: HourlySchedule: Full-timeDriver Policy: NoJob Family: OperationsCareer Category: ProfessionalCareer Level: 3