Billing Manager

Company Description Crew & Boss Eye Associates is committed to delivering the highest quality eye care to patients in Big Rapids and Howard City, Michigan. Our team offers a comprehensive range of services, including prescription eyeglasses, contact lenses, and traditional cataract surgery. We take pride in our personalized approach to patient care, ensuring every individual receives the attention they deserve. Join us to make a meaningful impact in the field of eye care. Role Description The Billing manager is responsible for the day-to-day management of all billing and revenue cycle functions for a busy, patient-focused eye care practice. This role is highly hands-on and includes direct responsibility for claim submission, payment posting, collections, and insurance follow-up across ophthalmology, optometry, and optical services. The Billing Manager works closely with providers, front desk staff, and the optical team to ensure accurate billing and a smooth patient financial experience.Key ResponsibilitiesBilling & Revenue Cycle (Hands-on): Perform daily billing tasks including charge entry, claim submission, payment posting, and accounts receivable follow-up. Submit claims to medical insurance, vision plans, and secondary payers accurately and promptly. Work aging reports and proactively follow up on unpaid or denied claims. Post payments. Manage patient balances and statements.Coding & Documentation SupportApply accurate CPT, ICD-10, HCPCS codes for ophthalmology and optometry services. Review provider documentation to ensure billing accuracy and compliance. Assist providers and staff with proper documentation and charge captureOphthalmology & Optometry BillingBill for office visits, refractions, and common procedures. Ensure proper billing of diagnostic testing. Apply appropriate modifiers and understand global periods for surgical procedures.Optical & Vision Plan BillingProcess and reconcile billing for optical sales. Verify and bill vision plans. Work closely with optical staff to ensure accurate order entry and payment collection.Patient Billing & Customer ServiceAnswer patient billing questions and resolve account concerns in a professional and clear manner. Set up payment plans and assist with collections when necessary. Ensure transparency and accuracy in patient statements.Denials & Problem ResolutionIdentify trends in claim denials and take corrective action. Prepare and submit appeals as needed. Troubleshoot billing issues with payers and clearinghouses.Collaboration & Process ImprovementCollaborate with front desk and clinical staff to improve workflow and minimize billing errors. Recommend and implement process improvements to increase efficiency and collections. Assist with reporting on AR, collections, and billing performance.Pay: $45,000.00 - $55,000.00 per yearBenefits:401(k)Employee discountHealth insurancePaid time offEducation:High school or equivalent (Required)Experience:Medical billing: 3 years (Required)Ophthalmology or Optometry: 3 years (Preferred)CPT & ICD-10 Coding: 3 years (Required)Attention to detail: 3 years (Required)Communication & Problem Solving: 3 years (Required)Ability to Commute:Big Rapids, MI 49307 (Required)Work Location: In person