Employee Relations Manager

Employee Relations Manager Paths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the entire property life cycle, including development, construction, property management, maintenance, and security. Summary/Objective: The Employee Relations Manager supports Regional Managers and site-level staff by serving as a strategic HR partner and resource for day-to-day employee relations needs. The Employee Relations Manager plays a critical role in creating a compliant, engaged, and high-performing workplace across all property sites. This position leads the full lifecycle of employee relations matters, oversees investigations, supports staffing stabilization for newly acquired properties, and drives training and development initiatives that strengthen talent readiness and leadership capability. The role works closely with site leadership, Regional Managers, and operations teams to ensure consistent HR practices and seamless integration during periods of growth or transition. Classification: Exempt Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% travel throughout the NYC portfolio Essential function/Responsibilities: duties include but are not limited to the following: Employee Relations & Investigations Lead the full lifecycle of employee relations matters, including conducting thorough, impartial investigations into complaints, workplace concerns, and policy violations. Partner closely with the Executive Vice President of Human Resources to ensure disciplinary actions are fair, consistent, and legally compliant. Document investigations, findings, recommendations, and outcomes in accordance with company standards and legal requirements. Address employee conflicts, grievances, and performance issues in a professional, solutions-focused manner. Leadership Support Provide coaching and support to managers on employee relations, performance management, corrective action, and effective communication. Develop and deliver training related to workplace conduct, compliance, conflict resolution, and required learning programs. Oversee the annual performance evaluation process, including manager training, quality assurance, and timeline coordination. Training & Development Design and deliver training programs that strengthen leadership capability, employee engagement, and operational performance. Manage LMS system and provide learning participants with monthly coaching. Identify organizational skill gaps and recommend tailored learning solutions. Organizational Development & Integration Manage HR transitions during property acquisitions, ensuring consistent application of company policies, alignment with organizational culture, and seamless onboarding. Lead recruiting efforts for newly acquired properties, ensuring timely staffing and smooth operational transitions. Data & Reporting Track and analyze employee relations trends, investigation metrics, turnover data, and engagement indicators. Support HR team collaboration during high-volume periods, special projects, or company-wide initiatives. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: High attention to detail, especially when handling disciplinary actions and documentation. Strong organizational and time management skills, with the ability to manage multiple priorities effectively. Ability to analyze data, identify trends, and make informed recommendations. Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: Bachelor’s degree in human resources, Business Administration, or a related field is a must Background in Real Estate Property Management required, Affordable Housing is a plus SHRM/SPHR certification essential Must be Bilingual - Spanish Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions Knowledge of the nine-box grid for talent management and succession planning Strong understanding of employment laws and regulations Excellent interpersonal and communication skills Proven ability to handle sensitive and confidential information with discretion Strong conflict-resolution and problem-solving skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Salary Range: $90,000 - $100,000 Benefits: Medical Insurance: 100% of medical benefits paid for employees only Voluntary dental and vision plan options Bonus Eligible 401(K) available plus company match Paid Time Off 12 Paid Company Holidays Commuter Benefits Voluntary short-term disability, long-term disability, life insurance, dependent coverage Voluntary accident insurance, critical Illness insurance, and hospital indemnity Insurance Employee Referral Program Employee Assistant Program (EAP) PMG