B2B Client Representative

Watney Inc. is a growing B2B solutions provider focused on helping organizations improve efficiency, customer engagement, and long-term business performance. The company partners with clients across diverse industries, offering tailored services and support to meet complex operational needs. Watney Inc. emphasizes collaborative relationships, data-informed decision-making, and continuous improvement. Team members work in a dynamic environment where proactive communication, client advocacy, and professional development are highly valued.Role Description The B2B Client Representative is a full-time remote role responsible for managing relationships with business clients and ensuring their ongoing satisfaction with Watney Inc.’s services. Daily activities include responding to client inquiries, providing product and service information, and coordinating solutions to client issues in collaboration with internal teams. The role involves conducting regular check-ins, gathering feedback, and identifying opportunities to expand services or upsell relevant solutions. The B2B Client Representative will prepare reports, maintain accurate client records in CRM systems, and support training and onboarding activities for new or existing clients. This role requires consistent, professional communication through email, phone, and virtual meetings, as well as proactive follow-up to ensure client needs are met.QualificationsStrong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building long-term client relationships.Clear and professional Communication skills, both written and verbal, for interacting with business stakeholders at multiple levels.Experience delivering or supporting Training for clients, such as onboarding sessions, product walkthroughs, or process guidance.Ability to work effectively in a remote environment, manage priorities, and handle multiple client accounts simultaneously.Comfort using CRM platforms, productivity tools, and virtual meeting software to track activities and collaborate with colleagues.Demonstrated problem-solving skills, attention to detail, and a service-oriented mindset. Compensation: $27.00-$33.00 per hour, based on experience and qualifications.