Community Support Associate (CSA) – Residential Program
Occupations:
Social and Human Service AssistantsMental Health and Substance Abuse Social WorkersCommunity and Social Service Specialists, All OtherResidential AdvisorsChild, Family, and School Social WorkersIndustries:
Individual and Family ServicesResidential Intellectual and Developmental Disability, Mental Health, and Substance Abuse FacilitiesOther Residential Care FacilitiesJunior CollegesVocational Rehabilitation ServicesCommunity Support Associate (CSA) – Residential ProgramSchedule:Tuesday – Saturday, 12:00 PM – 8:30 PMOverview:Boys & Girls Haven is seeking a full-time Community Support Associate (CSA) to provide Medicaid-reimbursable Community Support Services (CSS) to youth in residential care. This role focuses on delivering structured, goal-oriented interventions that support emotional regulation, coping, and daily functioning.Position Description:The CSA provides direct services aligned with individualized treatment plans, supporting youth in developing skills related to emotional regulation, coping, and social functioning. Services are delivered under clinical direction and must meet Medicaid requirements for medical necessity, documentation, and billing.Key Responsibilities:Provide Community Support Services (CSS) in accordance with Kentucky Medicaid requirementsDeliver structured, goal-directed interventions aligned with treatment goalsSupport development of emotional regulation, coping, and social functioning skillsMaintain accurate, timely, and compliant documentation for all billable servicesParticipate in treatment team meetings and coordinate with clinical and residential staffSupport skill development within the residential setting through real-time coaching and engagementFollow all safety protocols and utilize approved de-escalation and crisis intervention techniquesQualifications:Bachelor's degree in a behavioral health or human services-related field (e.g., Social Work, Psychology, Counseling, Human Development, Family Studies)Must meet Kentucky Medicaid requirements for staff providing Community Support Services (CSS)Experience working with youth in residential or behavioral health settings preferredStrong documentation, organization, and communication skillsAbility to work within a multidisciplinary teamValid driver's license and insurable driving recordCompensation:$18.00 – $20.00 per hour$22.00 – $25.00 per hour for candidates with a provisional or higher clinical license (e.g., CSW or above), based on qualifications and ability to provide billable servicesCompensation and Benefits:Health, dental, and life insurance401(k) with company match (50% up to 6%)Paid Time Off, including 24 days per year (including holidays)Boys & Girls Haven is an equal opportunity employer and a drug-free workplace. Pre-employment and for-cause drug testing is required.Powered by JazzHR