Records & Project Coordinator

Records & Project CoordinatorAre you organized, detailed, and passionate about getting things right the first time? Then you might be exactly who we need. We are looking for a sharp, detail-driven Records & Project Coordinator to support our production and office teams. Your mission: keep jobs on track from the moment the lead comes in until the invoice is sent out. You will play a critical role in ensuring that all project documentation, estimates, and compliance requirements are buttoned up, accurate, and audit ready. If you take pride in quality work, can juggle multiple tasks without breaking a sweat, and love working in a fast-paced environment where accuracy actually matters, you might just thrive here.Monitor all active job files daily for documentation accuracy and complianceCoordinate with production crews to ensure field documentation is complete and timelyMaintain an accurate Work-In-Progress (WIP) boardCreate or review estimates based on scope notes and site photosPerform internal audits of job files prior to final upload and submissionMonitor and ensure all client-specific program requirements are metReview timestamps, photos, and supporting documents to maintain key performance metrics (KPMs)Coordinate with accounting for final invoicing after job close-outCommunicate effectively with both internal team members and external stakeholdersAssist other departments as neededHigh School Diploma or GED is required1 or more years of office coordination, estimating, or insurance experience preferredExperience in restoration, construction, or insurance industries is a plusStrong customer service skills and professional communication abilitiesAbility to multitask in a fast-paced, high-volume environmentProficiency in Microsoft Office Suite, including Outlook, Word, and ExcelAbility to quickly learn and master proprietary and industry softwareFamiliarity with Xactimate or insurance claims management systems is requiredAbility to successfully complete a background checkStarts on Day 1: 6 Paid Holidays PTO. Up to 11 days earned starting out. Accrued based on hours worked. Starts 1st of the Month After 60 Days: 50% Employer-Paid Health Insurance for employee through Blue Cross and Blue Shield Optional Vision, Dental, and Aflac plans available Starts After 6 Months: 401(k) company match up to 4% Profit Sharing Starts After 1 Year: $1,000 Anniversary Bonus every yearFull-Time, Monday through Friday. Flexible between 7:00 a.m. and 5:00 p.m. Office environment. Mostly sedentary with occasional lifting of files or office supplies. Pay Rate: Competitive hourly rate based on experiencePicture yourself here fulfilling your potential.At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.