Operations & Production Manager - Fine Jewelry

The Operations & Production Manager oversees the end-to-end execution of Claudia Mae Jewelry's production, inventory, and fulfillment operations across both wholesale and direct-to-consumer channels. This role is responsible for optimizing operational workflows, managing cross-functional coordination between sales, production, and fulfillment, and ensuring the efficient delivery of all orders and projects.ResponsibilitiesOversee day-to-day production, inventory, and fulfillment operations across wholesale and direct-to-consumer channels.Provide key, hands-on management of all stages of the production process, including procurement, receipt, quality control, and allocation of all products and components.Manage purchasing and production tracking databases.Coordinate cross-functional collaboration between e-commerce, sales and productionManage inventory systems, including bi-annual inventory counts, stock tracking, and discrepancy resolution.Assist with development of new collections and styles.Develop and maintain production tracking and receiving protocols to ensure accurate inventory and timely replenishment.Monitor order fulfillment to ensure wholesale and retail orders are processed accurately and delivered on schedule.Prepare shipping labels, manage and pack/unpack inbound and outbound shipmentsMaintain accurate operational documentation, workflows, and internal procedures.Support strategic planning and operational scaling to ensure the company can meet growing production and sales demands.Assist with basic billing and invoicingManage miscellaneous office needs including stocking supplies, organization, etc.QualificationsCANDIDATE MUST BE BASED IN PALM BEACH COUNTY AND AVAILABLE FOR BOTH IN PERSON AND REMOTE WORKBachelor's degree or equivalent experience2+ years of production and/or operations experience in the fashion/jewelry industryStrong database management skills, including proficiency in excel-based programs.Ability to multitask, prioritize, and work in a fast-paced environment with a positive, proactive attitude.Compensation$50-70k all in compensationTo apply, please email resume and cover letter detailing interest and relevant experience to info@claudiamae.com