Director, Breeze

Role Overview The Director, BREEZE leads the performance, deployment, and growth of PCI's technology ecosystem. This role drives BREEZE as a scalable, revenue-generating operating layer across the portfolio, aligning technology with real-world execution and client outcomes. The position blends strategic leadership with hands-on execution, ensuring BREEZE delivers measurable impact across operations, revenue, and customer experience. Success is defined by strong adoption, revenue growth, operational efficiency, and consistent scalability across assets. Core Accountabilities 1. Full P&L OwnershipOwn and drive the financial performance of BREEZE across the portfolioDevelop and manage proformas, pricing strategies, and business cases for deploymentsTrack and report on revenue, margin, and cost structure tied to BREEZE initiativesIdentify and execute opportunities to increase yield and improve operating efficiency 2. Deployment, Adoption, and ScalingLead end-to-end deployment of BREEZE across new and existing locationsEnsure consistency in setup, pricing logic, enforcement rules, and user experienceBuild and implement standardized deployment and onboarding playbooksDrive strong adoption at the field level in partnership with operations leadership 3. Operational IntegrationIntegrate BREEZE seamlessly into daily operations across the portfolioPartner with regional and site leadership to ensure alignment and executionStreamline workflows between technology and field teamsReinforce PCI's service standards through consistent platform usage 4. Client Ownership and Revenue SupportServe as a senior point of contact for BREEZE-related client engagementSupport business development efforts, including RFPs and client presentationsClearly communicate the value of BREEZE through measurable outcomesStrengthen client relationships through performance, transparency, and results 5. Team Leadership and BuildoutBuild, lead, and scale the BREEZE teamDefine roles across deployment, support, analytics, and trainingRecruit, onboard, and develop high-performing talentEstablish clear expectations, accountability, and performance standards 6. Vendor and Technology ManagementManage relationships with PARCS providers, pay-by-cell platforms, LPR vendors, and other partnersOversee integrations and ensure system reliability and uptimeEvaluate and implement third-party tools that enhance operational or financial performanceMaintain strong vendor accountability and service standards 7. Training and EnablementLead training strategy for both internal teams and clientsDevelop structured onboarding and certification programsEnsure training evolves alongside platform enhancementsDrive consistency in platform usage across all locations 8. Performance Management and ReportingEstablish and track KPIs including:revenue liftutilizationconversion ratesenforcement efficiencylabor impactDeliver clear, executive-level reporting on BREEZE performanceUse data insights to guide decisions and continuous improvement 9. Product Evolution and InnovationIdentify opportunities to enhance the platform based on operational and client needsPrioritize features and improvements in coordination with development teamsMonitor industry trends and emerging technologiesContinuously strengthen BREEZE's role as a differentiator for PCI Qualifications5+ years in parking, mobility, or operationally intensive environmentsExperience owning or materially influencing financial performanceTrack record of deploying and scaling technology across multiple locationsStrong understanding of parking systems, enforcement, and revenue modelsExperience leading cross-functional teams and building organizationsHigh level of financial and operational fluency Success Profile (What Good Looks Like) Within 6-12 months:BREEZE deployed consistently across priority assetsMeasurable revenue growth tied to platform adoptionClear reporting structure with actionable KPIsStrong alignment between operations and technology Scope ExpectationsTravel: 25-40% as required for deployments, client meetings, and site support Position Value BREEZE serves as the connective layer across PCI's operations, revenue systems, and client experience. This role ensures it performs as a core operating platform and scales effectively across the portfolio.