Solution Architect
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Who We Are
At Arpio, we're building the next generation of cloud disaster recovery, specifically designed for the modern enterprise. We understand the growing list of threats to cloud workloads and the complexity of managing disaster recovery in those environments.
That's why we have created the easiest to use, most reliable SaaS solution on the market. Arpio protects your entire AWS workload from disaster with just a few clicks. No more time-consuming setup, risky manual processes, or sleepless nights.
But we're more than just a product. We're a small, passionate team (YC W21 (https://www.ycombinator.com/companies/arpio)) fueled by the thrill of tackling tough challenges and shaping the future. We're not afraid to learn, grow, and push boundaries to build something truly innovative.
About the Role
The Solution Architect will play a critical role on our Sales team helping prospective enterprise customers understand and discover how Arpio can help them deploy, manage, test and run cloud disaster recovery more easily. Reporting to our CEO, in this unique position you'll work hand-in-hand with the CEO to “download” his knowledge and then advance our Sales Engineering practice. It will be critical for this person to deeply understand the nuances of customer cloud environments and resiliencies strategies, highlight where Arpio will deliver value, and ultimately create a blueprint to solve their challenges around disaster recovery. There is management potential as the team grows.
Responsibilities
Create and deliver product demos and other presentations highlighting product functions, business value, and competitive differences in the pre-sales process
Prepare and maintain technical customer presentation materials
Collaborate with cross-functional leaders to identify customer needs, necessary engineering adaptations, and additional services needed.
Serve as a primary point of contact and solution engineering for Proof of Concept engagements
Partner with Customer Success team to transition new customers post sales through onboarding
Guide potential customers' staff by providing technical information and training (including some on-site visits)
Provide technical product expertise as needed on cloud and hybrid cloud engineering, networking, and resilience strategies in the cloud
Be a true thought leader in the space, while partnering with product and marketing to develop technical content for marketing campaigns, conferences, and more
Consistently develop broader market awareness by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
Help create and define the pre and post-sales technical function at Arpio
About You - Requirements
You have 4+ years of experience as a sales engineer, solution engineer or solution architect at companies in similar spaces with track record of success
You are a true expert in AWS, including how to set up and deploy common environments
You love collaborating with customers to understand their needs, you're great at getting to the core of a customer problem and developing the best solution to meet their needs
You are an excellent communicator, with top notch presentation skills and the ability to take complex concepts and make them easily understood
You are comfortable with the fast-paced, ambiguous nature of an early stage company and excited about the opportunities it presents
You have a passion to win and deliver customer results
About You - Bonus
Experience specifically in the backup or disaster recovery spaces
AWS certifications
Startup experience
Salary and Benefits
Competitive salary and company equity package
Fully employer-paid health benefits package; 75% employer-paid dental, vision and life insurance
Unlimited PTO policy
Small, collaborative team environment with lots of autonomy
Opportunity to learn and work on the cutting edge of cloud technology
Please note that we unfortunately cannot sponsor H1B visas at this time.