Cloud Services Regional Manager for Americas

Cloud Services Regional Manager for AmericasLocation: Radnor, PA (Airgas HO) - ManagementHouston, TX (HO) - Digital & IT - HubHow will you contribute and grow?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.At Air Liquide we respect, honor and value diversity.Air Liquide is hiring for a Cloud Services Regional Manager in Houston, TX. We are looking for you!Comprehensive family benefits: Air Liquide offers a full benefits package designed to support your whole life, including medical, dental, vision, life, AD&D, and disability insurance. Future security: 401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time. Early access: Your benefits start on the first day of employment.Recruiter: Brittany | brittany.johnson@airliquide.comThe regional manager serves as a strategic function providing business proximity for the Americas region. The primary focus of this role is stakeholder engagement for cloud services, managing finance and day-to-day operations, in interactions with global digital delivery services (GDDS), and overseeing regional operations in coordination with managed service providers (MSPs).Job responsibilities:Manage business relationships: Conduct operation service reviews, manage business escalations, and define business priorities and expectations.Manage day-to-day delivery & operations: Ensure operations align with global standards, including daily incident and delivery management. Directly manage the relationship with the managed service provider (Accenture) and level 3 GDDS experts.Team leadership: Oversee the AME regional team, which includes service delivery managers, solution delivery architects, product architects (e.g., Citrix), and demand managers.Project deployment: Lead the deployment of local or global IT projects specifically for the Americas region.Strategic alignment: Support the implementation of service and technical roadmaps based on business priorities, and advocate for automation processes.Demand management: Handle DMND (demand) management specifically for the AME region.Are you a match?Required qualifications:Bachelor's degree: Required in computer science, information technology, business administration, or a related field.Advanced degree: An MBA or master's in information systems is highly preferred, given the strategic and financial management requirements of the role.Cloud infrastructure: Minimum of 8–10 years of experience in IT infrastructure, with at least 5 years specifically focused on managing cloud services (IaaS/PaaS/SaaS).Specialized knowledge: Proven understanding of regional technical architectures, such as public cloud, Citrix or virtualized environments.Managed services (MSP) oversight: Demonstrated experience managing large-scale global vendors (e.g., Accenture) and level 3 support teams.Project governance: Extensive experience leading global IT project deployments within a complex corporate environment.Preferred qualifications:Prior industrial gas experience.Your differences enhance our performanceAt Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.About AirgasAirgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.Equal employment opportunity informationWe are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.Airgas, an Air Liquide Company is a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.