Polish Speaking Customer Service for Automotive Company - Work Remote In Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive sector and excel in providing top-quality customer support while working in a remote environment. As a representative, you will engage with customers in Polish to assist them with their inquiries related to automotive products and services.ResponsibilitiesHandle customer inquiries about automotive products, services, and specifications via phone, email, and chat in PolishProvide customers with detailed information regarding vehicle options, pricing, and financing alternativesAssist customers in scheduling maintenance appointments and addressing service-related questionsEffectively resolve customer concerns and complaints to ensure high levels of satisfactionDocument all customer interactions accurately in our CRM system for proper tracking and follow-upCollaborate with various internal teams to enhance service delivery and efficiently address customer needsStay informed about the latest automotive trends and company offerings to provide relevant guidance to customersQualificationsFluency in Polish (both written and spoken) is essential; knowledge of English is an advantagePrevious experience in customer service, preferably in the automotive industryStrong communication skills with a customer-oriented approachAbility to multitask and manage several inquiries simultaneously in a dynamic environmentExcellent problem-solving skills and a commitment to ensuring customer satisfactionProficiency in using customer relationship management (CRM) software and general office applicationsAvailability to work flexible hours, including evenings and weekends, if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..#J-18808-Ljbffr