Senior Project Manager

Role Description Phase2 is seeking a Senior Project Manager to own complex digital engagements and lead trusted, senior-level client relationships. Project Managers at Phase2 create a unique, engaging, and impactful client experience with long-term outcomes. Own multi-workstream engagements end-to-end, ensuring delivery stays aligned with client goals, expected outcomes, and organizational standards. Set direction by translating client objectives into structured plans, decision frameworks, and actionable priorities. Drive outcomes and client value with an emphasis on rapid time to value, using practical delivery discipline and AI-enabled approaches. Lead the client relationship with confidence and clarity, ensuring expectations are understood and decisions continue moving forward. Direct cross-functional teams by establishing clear and outcome-aligned workflows, communication patterns, and accountability. Take ownership of engagement financials, including scope, forecasting, staffing, and margin performance. Own and evolve the engagement roadmap and delivery approach ensuring work is sequenced to drive momentum. Embed AI tools into engagement workflows to strengthen planning, insight generation, communication, and decision support. Provide grounded recommendations that help clients evaluate tradeoffs and make informed decisions. Identify risks early, lead mitigation efforts, and ensure issues are resolved with clarity and speed. Recognize and shape opportunities that arise naturally from delivery insight, client context, or emerging needs. Support the creation of proposals, estimates, and scopes that reflect realistic delivery plans. Qualifications Significant experience owning complex digital engagements and leading senior client relationships. A strong instinct for bringing order to complexity—setting direction, aligning teams, and maintaining steady progress. Demonstrated ability to solve problems creatively and constructively, balancing constraints without compromising outcomes. Clear and confident communication skills, with the ability to lead client discussions and guide decisions. Deep understanding of digital platforms, product development lifecycles, and modern delivery practices. Demonstrated ability to embed AI in daily workflows and deliverables. Experience guiding teams in responsible, effective AI use. A track record of identifying meaningful opportunities rooted in client strategy. Agency or consultancy experience preferred. Requirements Clients feel led, supported, and confident in both the direction and decisions of the engagement. Teams operate with clarity, alignment, and consistent direction. Engagements maintain predictable delivery, proactive risk management, and stable momentum. Decisions are shaped with context, structure, and clear implications. Clients feel energized and inspired by the clarity and momentum. New opportunities emerge naturally because the work is thoughtful and high-performing. Engagements meet expectations across delivery quality, relationship strength, and commercial performance. Benefits The chance to make a real impact in the health and wellness space. Work from wherever you thrive best; we’re a remote-first team. A competitive compensation package that considers various factors. A comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage. A fun and interactive wellness program offering rewards for participation. A 401(k) with a 3% employer contribution, 100% vested after just 90 days. 16 paid vacation days, 4 personal days, and 1 volunteer day each year. Up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave. Inclusive fertility, adoption, and surrogacy benefits through Kindbody. A $500 stipend to personalize and equip your home workspace.