Body Shop Administrative Assistant / Customer Service Coordinator

Body Shop Administrative Assistant / Customer Service CoordinatorJoe Lunghamer Chevrolet is seeking a dependable and organized individual to join our Body Shop team. This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced environment. You will be the first point of contact for customers and play a key role in keeping our daily operations running smoothly.Responsibilities:Answer incoming phone calls and assist customers with questionsSchedule and confirm appointments for estimates and repairsGreet customers and provide a professional, friendly experienceMaintain customer files and repair records accuratelyCoordinate scheduling with estimators, technicians, and managementPerform general office duties (data entry, filing, paperwork)Assist with insurance communication and documentation as neededQualifications:Customer service or administrative experience preferredStrong communication and organizational skillsAbility to multitask in a busy environmentBasic computer skills (email, scheduling, data entry)Reliable, professional, and team-orientedBenefits:Competitive payPaid trainingOpportunities for advancementPositive, team-focused work environmentWork Location: In person