Cocktail Server

Cocktail ServerHotel Valencia Santana Row - San Jose, CA 95128OverviewLevel Entry Position Type Part Time Job Shift Any Education Level High School Travel Percentage None Category Restaurant - Food ServiceDescriptionJOB SUMMARY: Ensure the guests' needs are promptly, efficiently and courteously metPhysical Requirements:Standing/Walking : Constantly. Various surfaces including carpet, tile, and rubber mats.Crouching (bend at knees): Occasionally. Clean; stock supplies.Stooping (bend at waist): Occasionally. Write orders.Twisting (knees, waist, neck): Frequently. Serve guests, view lounge, maneuver through crowds and staff.Balancing : Constantly. Carry trays and beverage containers. Set items on tables.Reaching (overhead/extension): Constantly. Reach overheard supplies. Serve guests and retrieve hot/cold plates at arm's length extension.Handling/grasping : Constantly. Set full plates and glasses at tables, carry trays and supplies.Fingering/feeling : Frequently. Write orders, operate Micros machine, fold napkins.Pushing/pulling : Occasionally. Move chairs and tables. Average weight: 10 lbs. force. Maximum weight 20 lbs. force.Lifting/carrying : Constantly. Carry full trays of food and beverage; carry supplies. Average weight: 20 lbs. Maximum weight: 40 lbs.Working Environment:Interior of hotel, in all areas of the hotel.Exterior of hotel with exposure to weather conditions.Exposure to various hazardous chemicals.Exposure to food items and beverages.DUTIES & FUNCTIONS:Essential:Delivery of beverages to guestsFollow TABC law.Promotes and up-sells liquor and foodMust be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishesFollows guidelines established in regards to age identification for suspected minors and when dealing with an intoxicated customer Basics:Attend required meetingsKeep work areas clean and organizedBe extremely courteous to all customers and fellow employeesReport unsafe conditions to your supervisor immediatelyMaintain hotel equipment in proper working conditions.Any other duties assigned by your immediate supervisorQualificationsQualifications:Hotel Operations or Customer Service experience preferredCommunicates effectively with othersWorks productively with a teamEffective multitasking skillsComposure and patience under pressureSkilled in working with multiple computer programs