AI Data Platform Support Engineer
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A leading technology firm is seeking a Customer Support Engineer in San Jose, CA. The successful candidate will engage directly with clients, resolving technical issues and ensuring satisfaction with product usage. Candidates should have over 5 years of experience in customer-facing roles, comprehensive understanding of complex storage solutions, and excellent communication skills. This role requires travel approximately 20% of the time, with a rotational weekend shift every 8-12 weeks.
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