Technology Intern – Service Desk

About Acutis Diagnostics: Acutis Diagnostics is a growing clinical laboratory based in Hicksville, NY. We take pride in delivering accurate and concise diagnostic results through the dedication and expertise of our team. The people we build today form the foundation of our future success. Position Overview: We are seeking a motivated and detail-oriented Technology Intern to join our Service Desk team. This internship offers hands-on experience in healthcare technology, IT systems, and support operations — all conducted remotely. Key Responsibilities:Assist with integration monitoring and reconciliationsDocument updates, issues, and progress in JiraSupport service desk operations and client coordinationParticipate in structured weekly training modules and assessmentsPerform daily system checks and basic troubleshooting Qualifications:Pursuing or recently completed a degree in IT, or related fieldStrong written and verbal communication skillsEagerness to learn and adapt quicklyYou should have your own laptop and Reliable internet connectionAbility to work on EST Timezone, Monday–Friday What You’ll Gain:Real-world exposure to healthcare IT operationsMentorship from experienced service desk professionalsCertificate of completion and letter of recommendation upon successful completion