Field Operations Manager (remote US)

Job SummaryThe Manager/Senior Manager, Field Operations will serve as the primary operational resource supporting Commercial Field personnel (Market Development, Sales, Patient Access Managers, etc.), responsible for overseeing the design and operations of Veeva CRM, sales reporting and analytics, administration of incentive compensation programs, and overall sales administration to drive field performance. Working closely with the Senior Director of Commercial Analytics, the Manager/Senior Manager will contribute to sales force effectiveness initiatives such as territory design and optimization, assessment and integration of new data sources, and translating analytical outputs into actionable field guidance.Core ResponsibilitiesSales, Medical, and Patient Access CRM ManagementOversight of CRM configuration, operations, data quality & governanceManage territory & account alignmentsTrain field personnel and drive adoptionIntegrate with data feeds and reporting toolsOversee Master Data Management process through outsourced partner & Veeva Network/OpenDataSales Analytics, Data, & ReportingSupport design of sales dashboards for leadershipOnboard new data sourcesTrack KPIsAnalyze national and subnational data to identify trends, opportunities, etc.Support S&OP and forecasting cyclesIncentive CompensationAdminister IC plans for Commercial field teamsCalculate attainment, accruals & payoutsMaintain alignment with compliance guidelinesManage plan disputes and exceptionsSales Force EffectivenessSupport launch readiness and field deploymentEvaluate targeting mechanics including, deployment, operations, and feedbackImplement and manage new data-driven tactics via field toolsField AdministrationManage field rostersOnboard new sales hires operationallySupport national/regional meetings & trainingCoordinate and oversee support for Rare Disease Specialist team (tech, CRM, data, etc.)Other duties and projects as assigned Required Qualifications4–6 years of experience in sales operations, commercial operations, or a related function within the pharmaceutical or biotech industryPrior experience in a small or startup rare disease commercial environment strongly preferredUnderstanding of the rare disease commercial model — small, targeted field forces, specialty pharmacy distribution, and patient-level data dynamicsStrong knowledge of Veeva CRM with the ability to manage data quality, territory alignments, and basic system configurationHands-on experience administering IC plans, including calculations, accruals, payouts, and dispute resolution preferredProficiency in Excel; experience with reporting tools such as Tableau, Power BI, or similarHighly organized with strong attention to detail and ability to manage competing prioritiesComfortable in ambiguity and able to build processes Work Schedule and LocationThis role is remote within the US and requires availability to work US Eastern Time Zone.Travel to US HQ outside of Philadelphia is occassionally requiredSavara Provides Comprehensive Benefits IncludingMedical, dental, and vision coverageFlexible Spending Account for health care and dependent care expenses and Health Savings AccountPaid time off and paid holidays, including Dec 24-Jan 1Paid parental leave401(k) with highly competitive matchLife, AD&D, STD and LTD insurance coverageOther supplemental insurance programsSavara’s compensation for this role will include a base salary, bonus, and equity. This role will be filled at the Manager or Senior Manager level. The base salary range for this role is $110,000 to $140,000.About SavaraSavara is a clinical stage biopharmaceutical company focused on rare respiratory diseases. The company's lead program, molgramostim nebulizer solution, is in Phase 3 development for autoimmune pulmonary alveolar proteinosis (aPAP). Savara's management team has extensive experience in rare respiratory diseases and pulmonary medicine, advancing product candidates to approval and commercialization.