Installation Manager
Installation Manager
Sutton Flooring
Position Summary
The Installation Manager oversees all installation operations, ensuring projects are completed safely, on time, within budget, and to Sutton Flooring's quality standards. This role leads installation teams, coordinates with Sales, Estimating, and Warehouse, and provides hands-on leadership across all installation divisions.
The Installation Manager is expected to be proficient in all Sutton Flooring installation divisions, with advanced expertise in tile installation, and capable of training, supporting, and troubleshooting crews in the field.
Key Responsibilities
Lead and develop installation teams across all flooring divisions.
Manage daily installation schedules, labor, and project execution.
Ensure projects meet quality, safety, and customer satisfaction standards.
Coordinate with Sales, Estimating, Warehouse, and Project Management.
Resolve installation issues, warranty concerns, and customer escalations.
Monitor labor productivity, installation quality, and project profitability.
Train and mentor installers while promoting continuous improvement.
Required Knowledge
Tile Installation (Expert Level)
Carpet
LVT/LVP
Hardwood Installation
Hardwood Refinishing
Laminate
Commercial Flooring Systems
Floor Preparation & Moisture Mitigation
Qualifications
Minimum 10 years of professional flooring installation experience.
Extensive experience in tile installation is required.
Proven leadership or installation management experience preferred.
Strong working knowledge of residential and commercial flooring systems.
Excellent leadership, communication, and organizational skills.
Valid driver's license with an acceptable driving record.
Performance Expectations
Success is measured by:
Installation Quality
Customer Satisfaction
Schedule Performance
Labor Productivity
Project Profitability
Safety Compliance
Installer Development
Team Accountability
Compensation
Salary: Negotiable based on experience and qualifications.
Relocation Assistance: Available for qualified candidates.
Pay: From $45.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Relocation assistance
Vision insurance
Work Location: In person