Customer Service Representative

Company DescriptionJob DescriptionBerman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: Berman Nissan of ChicagoSchedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off) Pay: $20/hr+ Bonuses!RemoteNoCustomer Service Representative - Vehicle Exchange ProgramWe are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role, you will play a key part in engaging with our Service customers in person, presenting exciting opportunities to upgrade their current vehicles.Responsibilities: Educate customers on the benefits and options available through our Vehicle Exchange ProgramDeliver outstanding customer service with a friendly and professional demeanorInteract with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange programAct as a liaison between customers and the service department while their vehicle is being servicedUtilize strong decision-making and active listening skills to understand and address customer needs effectivelyIdeal Candidate:Professional, positive, and approachable attitudeStrong communication and interpersonal skillsAbility to make informed decisions and actively listen to customer concernsBenefits/Perks:Competitive PTO PolicyMultiple low-cost medical insurance options plus FREE TeleHealthLow-Cost Dental, Vision & Life Insurance Options Short Term & Long Term DisabilityPaid Training401KAutomotive Service & Sales Discounts Opportunities for Advancement! QualificationsValid driver's license with a clean driving record (minimum of 3 years)Team player attitude with a strong sense of responsibilityFluent in Spanish, preferredPrompt, courteous, and enthusiastic personalityStrong follow-up and multitasking abilitiesStrong computer skillsWilling to undergo a pre-employment background checkAdditional InformationAll your information will be kept confidential according to EEO guidelines.Category: Customer Service, Sales, Entry LevelWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.