Commercial Operations Coordinator

Commercial Operations CoordinatorLocation: Salt Lake City, UT (HQ)Compensation: $65,000 Base + $5,000 Performance Bonus (OTE: $70,000)Reports to: VP of US CommercialRole OverviewWe are seeking a highly organized, high-output operator to support the growth engine of our business.This role sits at the center of our Commercial organization, supporting franchise growth, sales development, and strategic expansion initiatives. You will work closely with senior leadership and play a critical role in driving execution across multiple commercial functions.If you thrive in a fast-paced environment, enjoy managing multiple priorities, and want direct exposure to how a scaling business grows—this role is built for you.Core Responsibilities1. Sales & Commercial SupportSupport Franchise Recruitment and Commercial Development teamsCoordinate inbound franchise leads, discovery meetings, and candidate workflowsAssist with sales pipeline tracking and deal flow management2. Franchise Operations & ComplianceManage franchise onboarding processes from agreement to launchMaintain compliance documentation, reporting, and communicationEnsure adherence to internal franchise processes and standards (including FA execution workflows)3. Reporting & Presentation ExecutionBuild, update, and maintain reports and dashboards (Excel)Support development of presentations and executive materials (PowerPoint)Track key metrics and performance across commercial initiatives4. General Administrative SupportProvide flexible, high-impact administrative support across the Commercial teamExecute ad hoc projects and operational tasks as neededKey Ownership AreasFranchise Sales & Recruitment Support: Lead coordination of candidate journey, documentation, and schedulingFranchise Compliance Management: Own compliance tracking, reporting, and communication processesCRM Management (HubSpot): Maintain, optimize, and improve CRM workflows for sales and complianceCommercial Reporting & Execution: Deliver reporting, insights, and operational support across initiativesWhat You'll DoAct as the central operational hub for the Commercial teamExecute high-volume requests with speed, accuracy, and attention to detailManage franchise documentation, DocuSign workflows, and onboarding processesSupport franchise sales, M&A coordination, and commercial initiativesIdentify and implement process improvements to increase efficiency and scalabilityWhat We're Looking ForExperience in franchising, sales operations, or commercial/admin supportHighly organized with the ability to manage multiple concurrent prioritiesStrong proficiency in Excel, PowerPoint, and DocuSignDetail-oriented with a high standard for accuracyComfortable operating in a fast-paced, high-expectation environmentStrong communicator with a proactive, solution-oriented mindsetAbility to work independently with urgency and minimal oversightWhy This Role Is DifferentDirect exposure to executive leadershipHands-on involvement in franchise growth, sales strategy, and M&A activityClear path for growth into Commercial Operations or leadership rolesOpportunity to contribute directly to revenue generation and business expansionWhat's In It For YouCompetitive base salary + performance bonusHealth insurance benefitsDefined career progression path:Commercial Operations Coordinator → Commercial Operations Manager → Commercial Manager