Bartender

PURPOSE Be the “life” of our (responsible) party. Bartenders help our guests escape, and relax in a welcoming environment. Working as a team, you will exceed the expectations of our guests through drink and food knowledge, creating signature libations, and they keep the party going with good vibes and a positive attitude. DUTIES AND RESPONSIBILITIES Epic Hospitality: 80% Prepare and serve a wide range of alcoholic and non-alcoholic beverages. Adhere to established recipes and quality standards. Welcome guests with a friendly and professional demeanor. Address customer complaints or concerns in a professional and empathetic manner. Adhere to local laws and regulations regarding the responsible service of alcohol, checking identification to verify age, and refusing service to intoxicated guests when necessary. Utilize product knowledge to upsell premium or seasonal beverages and promote special offers. Possess strong knowledge of various types of alcoholic and non-alcoholic beverages, cocktail mixing techniques, and garnishing. Accurately process payments, handle cash transactions, and operate the point-of-sale (POS) system. Collaborate closely with other team members, including servers, kitchen staff, and management, to ensure smooth operations and a seamless customer experience. Bar Operations: 15% Complete all necessary prep work for bar operations. Keep the bar area clean and organized, including glassware, utensils, and workstations, adhering to health and safety guidelines. Complete any assigned side work as needed. Monitor stock levels of beverages, garnishes, and supplies, restocking as needed. Food & Beverage Knowledge, Continued Training: 5% Stay current with pertinent information related to the Service team - 7shifts Announcements, Brand Key Focus Area, New policies regarding operations. Continued training and development with new menus, promotions, protocols, policies, and procedures. Participation with 1Huddle application for continued training and development. QUALIFICATIONS MUST HAVE EXPERIENCE REQUIREMENTS Exceptional interpersonal and communication skills. Strong organizational skills. Ability to remain calm and composed during busy periods. Professional appearance and demeanor. Strong knowledge of various types of alcoholic and non-alcoholic beverages,and cocktail mixing techniques. Ability to work as a team Flexibility to work evenings, weekends, and holidays as needed. The ability to stand/walk/reach/grip constantly for hours at a time during a shift Ability to hear, taste and smell Ability to lift 25 lbs NICE TO HAVE EXPERIENCE REQUIREMENTS Previous experience as a bartender or in a similar customer service role within the hospitality industry. MINIMUM EDUCATION REQUIREMENTS NONE PREFERRED EDUCATION REQUIREMENTS HIGH SCHOOL DIPLOMA.