Service Manager

Service ManagerAre you a driven leader with a strong background in the Plumbing, Drain & Sewer industry? We're looking for a Service & Installation Manager to lead daily operations across our service and install departments while developing high-performing teams and delivering exceptional customer experiences.This role is ideal for someone who thrives in a fast-paced environment, values accountability, and enjoys coaching teams to achieve operational excellence. There is strong opportunity for career growth, and the position includes a Company Profit Share opportunity for the right candidate.ResponsibilitiesLead and support Service Technicians and Installation crews to ensure efficient day-to-day operationsCommunicate directly with customers regarding installation estimates and project detailsDrive accountability in sales performance, operational efficiency, and technical workmanship through ride-alongs, site inspections, and coachingMonitor and report on key performance metrics to identify trends and improve department performanceRecruit, mentor, and develop the next generation of technicians and installersParticipate in leadership development and advanced training initiativesEnsure all teams consistently follow company policies, procedures, and safety standardsQualificationsExperience in the Plumbing, Drain & Sewer industry is REQUIREDProven leadership experience managing service and/or installation teamsStrong communication, coaching, and organizational skillsAbility to analyze operational performance and implement improvementsCustomer-focused mindset with strong problem-solving abilitiesValid driver's license preferredWhat We OfferCompetitive compensationEmployer-sponsored health and dental insuranceCompany Profit Share opportunityOngoing leadership and technical trainingSupportive, team-oriented work environmentCell phone and laptopFuel Card10 days PTOBase of $80k to $85 + incentives = $100k to $125kJoin a company that values leadership, accountability, and growth while providing opportunities to make a lasting impact on both employees and customers.