Principal Customer Service Engineer

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.Cadence's Physical Systems Design & Analysis group is seeking a Principal Customer Service Engineer (Principal CSE) to support our Finite Element Analysis (FEA) and Virtual Manufacturing & Costing (VMC) team. This team provides advanced simulation services across Automotive, Aerospace, Defense, Medical, and Power Generation industries.This role is ideal for an experienced simulation engineer who enjoys solving complex customer problems, leading technical engagements, and contributing to both project delivery and presales activities.Role ResponsibilitiesLead delivery of FEA‐based engineering consulting projects across multiple industriesDevelop end‐to‐end simulation workflows tailored to customer needsPerform advanced analyses including linear/nonlinear stress, thermal, modal, frequency response, and dynamic simulationsProcess and mesh complex customer CAD geometryPrepare technical reports and deliver results presentations to customersSupport presales activities including discovery calls, technical reviews, and solution proposalsEstimate project scope, cost, and schedule to support new business acquisitionCollaborate closely with commercial account managers on account planning and executionMentor and support other members of the Customer Service Engineering teamDeliver custom workflow or application‐specific training as neededTravel to customer or test sites as required (up to 10%)Required QualificationsU.S. Citizen or Green Card holderBS in Mechanical Engineering or equivalent disciplineMinimum 7-10 years of professional experience with Multiphysics CAE tools (e.g., Nastran, Ansys, Abaqus)Strong experience managing multiple technical projects independentlyProficiency in programming/scripting, including Python. (experience in Fortran, C/C++, batch scripting a plus)Experience with APIs, scripting, and data formats (XML, JSON)Familiarity with complex computing environments (local, cloud, HPC, VM)Excellent written and verbal communication skillsCustomer‐focused mindset with strong problem‐solving abilitiesWillingness to work through project completion, including occasional off‐hoursPreferred QualificationsMS in Mechanical Engineering or equivalentActive or prior security clearanceBackground in aerospace analysis and qualification workflowsExpertise in advanced analysis areas such as:Implicit/explicit nonlinear FEAMultibody dynamics coupled with FEAComposite and elastomer modelingPCL (Patran Command Language) and DMAP programmingPrior experience in customer‐facing technical consulting rolesMSC software experience (Nastran, Apex, Patran, Marc, Dytran, Actran, Cradle, Simufact)BETA CAE software experience (ANSA, META, EPILYSIS)Interest or experience in AI‐driven workflow automationThe annual salary range for California is $92,400 to $171,600. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.We're doing work that matters. Help us solve what others can't.