Counter Customer Service Representative

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.What You'll DoReceive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and correctionsPlan and implement telemarketing and prospecting objectivesCoordinate delivery and pick up of orders with operations teamsProvide support to Outside Sales teamAdhere to pricing guidelines and policies of customer financial servicesWhat You'll BringPrevious front-line customer service and sales experienceStrong verbal and written communication skillsComputer proficientIndustry experience with construction or building materials a plusSpanish bilingual proficiency a plusAbility to effectively communicate and follow-up with customers, vendors, team members, and managementEagerness and ability to learn and retain vast amounts of product informationWhat You'll Earn401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP)QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.