Director of Account Management - Lead Growth & Retention
A leading compensation platform provider, based in New York, is looking for an experienced Director of Account Management to lead a team focused on customer retention and expansion. This crucial role requires ownership of key metrics such as Gross Dollar Retention and Net Dollar Retention, along with the ability to build scalable processes. Candidates must have over 7 years of post-sales experience in B2B SaaS, ideally in a high-growth startup. The position offers substantial equity and comprehensive health coverage as part of its competitive compensation package.
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