Service Tech

SDDT Hiring SDDT is always on the lookout for potential quality team members who align with our purpose and core traits. Please apply if you feel that may be you. For up-to-date information on current hiring and openings contact John Sloss at jcs@perennialmgt.com What the Position Is The Customer Service Tech (CST) serves as the critical backbone of SDDT. Without competent people in this position we cannot meet the needs and demands of customers. At a high-level you are the face of SDDT and are responsible for ensuring all SDDT customers get the right product, right on time, whether they are picking up at the store, or you are delivering to their company. Without you customers will go somewhere else. Who We Are San Diego Drums & Totes is the premier supplier of residential and commercial containers for San Diego and beyond. We offer solutions ranging from a single rain barrels for private residential use to truckloads of IBC Totes for a large-scale industrial project. San Diego Drums & Totes (SDDT) originated in 2012 as the best local option for affordable storage containers, growing to accommodate over an acre of capacity with thousands of containers ranging from plastic and steel drums to thousand gallon rain collection tanks. We are a growing company in need of qualified and dedicated team members excited to grow with us. Who You Are You want to be a part of a growing company and want to challenge yourself with hard work that is physical, and constantly changing. You are accountable and have high standards for yourself. You are able to show up on time, every day, and will hold your coworkers accountable to the same standard. You are teachable and capable. You come already able to drive a box truck and operate a forklift. You are a quick learner who is ready to bring your previous job experience into the SDDT family. You treat each customer as if the reputation of SDDT depended on your quality of service (it does). You want to be a part of an organization that prioritizes taking care of its people as much as its customers. Qualifications Professional experience operating a forklift (certification preferred) Professional Box Truck (26") experience (you drove this type of truck in past jobs) Active CA Driver’s License in good standing required Knowledge MS Office Suite is preferred At least 1 year of relevant experience with customer-facing experience Competent and safe track record in using power tools Key Responsibilities Deliveries: Responsible for drop off and pickup of all product to customers utilizing our box trucks. You are responsible for ensuring proper product and quantity is delivered and picked up. You are the first and last line in quality control. Inventory: Maintains all physical inventory by reviewing low-stock items, retrieving replacement stock, and ensuring Visual Inspection meets company standards Organization: Responsible for organization of all SDDT properties, ensuring inventory is stored properly, product is prepped for upcoming deliveries, and property is maintained in an organized manner to aid in work efficiency. Preparation: Wash and prepare used inventory to meet company Visual Inspection Standards Maintenance: Conduct regular maintenance on equipment and tools, schedule offsite maintenance for vehicles, and report any equipment issues, safety issues, to SDDT Manager. Orders: Able to process orders and invoice customers. Customer Service: Respond to customer requests, questions, and issues in a timely manner, act as a product expert to provide appropriate solutions, maintain quality service by delivering organization standards in every engagement Details Full-Time Store located in Lemon Grove, CA. “Local” travel for delivers & pickups required via a company-provided vehicle Starting wage 22hr Job Type: Full-time Pay: $22.00 - $25.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Supplemental Pay: Bonus opportunities Experience: 26" Box Truck Driving: 2 years (Required) Forklift: 1 year (Required) License/Certification: Driver's License (Required) Work Location: In person