Specialist (Kahala R210)

DescriptionDeliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.Maintain accuracy and follow guidance.Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.Demonstrate Apple's values of inclusion and diversity in daily activities.Minimum QualificationsYou should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Preferred QualificationsDemonstrate knowledge of Apple products and services.Personalize solutions based on customer needs, and effectively communicate them.Work in a fast-paced environment, often supporting multiple customers at the same time.Work in a team environment, demonstrating shared responsibility and accountability with other team members.Be curious and open to learning from others and helping each other grow.Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.Be trusted with sensitive or confidential information, keeping with Apple's core values.Place of WorkOn-siteJob BenefitsComprehensive medical and dental coverage.Retirement benefits.A range of discounted products and free services.Reimbursement for certain educational expenses, including tuition, for formal education related to advancing your career at Apple.Discretionary bonuses or commission payments as well as potential relocation.Apple employee stock program: opportunity to become a shareholder through discretionary employee stock programs, restricted stock unit awards, and purchase Apple stock at a discount if voluntarily participating in the Apple Employee Stock Purchase Plan.Equal Employment OpportunityApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.J-18808-Ljbffr