Trades Dispatcher - Sarasota

Traders DispatchersCool Today is now hiring traders dispatchers! Competitive pay and full benefits! Exceptional work life balance!Looking to work for a company that puts people first? Does a robust benefits package sound too good to be true? Want to enrich your own growth with company paid professional development? What about working in a fun and collaborative environment? Perhaps 401K match means the most to you?Cool Today is hiring representatives to join our team of creative and energetic employees. We are dedicated to delivering the best customer service experience every day. We are Florida's premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members, and community.What's in it for me?Market value compensation ($23HR-$28HR DOE)Robust PTO planHealth, vision, and dental plans for you and your family to choose from401K retirement plan with company match up to 30%Life insurance, short-term and long-term disabilitySpecial program options: FSA, EPA, legal services, and identity theftContinuous training for your professional developmentWorking in a dynamic, collaborative, and fun environmentCoached and supported career growthWhat will I do?Schedule and monitor daily technician scheduleDispatch work orders to field technicians according to priority and locationReceive and record completed work orders from the field techniciansContact customers to confirm next-day appointmentsCommunicate with field personnel via OutlookHandle paperwork for assigned departments and techniciansMaintain accurate technician databaseCoordinate parts schedulingAnswer general questions regarding rebates, system operations, warranties, etc. from customersDo I have what it takes?High school diploma or GED preferredMinimum 1 year of dispatching experience, preferably in HVAC, plumbing, or a related industryBasic computer proficiency, particularly with Microsoft applicationsExperience with Service Titan is a plusMust be able to work evenings and weekendsMUST have experience (trades dispatching preferred)Service Titan experience a plusMust have a flexible work schedule, can be staffed any time from 7am to 10pmWrench Group and its affiliates are proud to be an equal employment opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.