Public Area Attendant - SCP Redmond

Public Area Attendant SCP is currently seeking a Public Area Attendant for our stunning downtown Redmond property. We See You & We Want You On Our Team! The Public Area Attendant is the sprucer-upper extraordinaire. They are primarily responsible for cleaning and maintaining all public areas in accordance with all housekeeping procedures and standards. The Public Area Attendant works and communicates with supervisors, inspectors, and other members of the housekeeping team in order to promptly attend to the atmosphere and environment at SCP Hotels. Work alongside a hardworking, fun, and tight knit team at our awesome, downtown Redmond property. Competitive Pay of $16-$17 an hour with opportunity for personal and professional growth. What You Will Tackle: Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Observing guest reactions and conferring frequently with team members to ensure guest satisfaction. Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations. Continuously promote sanitation, safety, and security efforts. Encourage Social Media/5-star compliments or reviews on OTA’s. Embrace and exemplify the SCP Culture & Core Values in your day-to-day job duties. Create a fresh and inviting atmosphere for guests by making sure all areas of the Hotel are clean and tidy. Clean all public areas (hallways, elevators, lobby, vending and laundry areas, etc.) while following safety and security procedures. Clean and maintain the lobby, entrance doors, and bell trolleys. Maintain extra areas above daily quota upon request. Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages. Assist Guest Room Attendants with moving of heavy furniture and/or equipment. Respond to guest requests from housekeeping or other departments. Assist in maintaining Hotel inventory of supplies, linens, and other amenities. Assist with set up and tear down of special events and/or banquets. Assist housekeeping staff with laundry removal and unit cleaning. Inspect, plan and ensure that all materials and equipment are in complete readiness for service Maintain knowledge of correct maintenance and use of equipment. Maintain knowledge of and comply with all departmental policies, service procedures, and standards. Other duties as assigned. The Essentials: Must be a United States citizen or possess a valid work permit. Must be able to read, write, and speak English. Fluency in other languages is beneficial. Must be able to accurately follow instructions, both verbally and written. Ability to work a flexible schedule that may include evenings, weekends, and holidays. High school diploma or equivalent. Previous Housekeeping experience is preferred, but not required.