Back of House Director/Restaurant Manager $26-27 per hour
Salary Options: $26-27hr.
We Offer:
Health insurance
Cellphone Carrier Coverage
Gym Membership
Uniform stipend: Shoes included | 50% off Chick-fil-A Branded uniforms
Free employee meals
Paid Time Break
Educational scholarship
401K Matching
Leadership/Career Coaching
Overtime
Sundays OFF
Job Description:
The Back of House Director for Chick-fil-A at Ramsey is responsible for all operational activities associated with the back of the restaurant, including truck ordering, inventory, big catering orders, drive-thru operations, hospitality and team member development. The Back of House Director is prepared to execute daily operations with a high degree of excellence, across the above mentioned of operational activities. This position supports the position of Owner/Operator. This role sets the standard for “Operational Excellence” and leads by example while mentoring and developing the team members.
Responsibilities Include:
Deliver a remarkable dining experience for all guests
Development of Shift Leaders, Team Leaders and Team Member behaviors
Maintains and develops a sense of urgency that creates a surprisingly fast service
Execution of systems that ensure a refreshingly clean environment
Maintains work environment that ensures and promotes food safety
Vigilant attention to the organization and appearance of the Back of House
Deliver weekly BOH performance reports to Leadership Team
Coaches, evaluates, and holds accountable Back of House Team Members
Responsible for Opening and Closing of Restaurant
Lead shift of 10-20 Team Members at a time
Able to fulfill catering orders totaling over $500
Ownership of the following within the restaurant (ex: Catering Fulfillment, Maintenance, Food Safety, Ordering, Inventory, Training and Development )
Able to fulfill operational needs in the restaurant at a high level
Required Qualifications:
2 Years in Restaurant Leadership Role or Equivalent
Available to work 2 mornings 1 mid and 2 evenings per week and 3 Saturdays a month, 40-50 hours a week.
Strong analytical and problem solving skills
Experience in operations within customer service industry
Must have computer skills
Desired Qualifications:
Restaurant Experience
ServSafe Certified
This person must be skilled in time management.
This person must be self-directed and highly organized.
Core Characteristics:
Servant Leadership
Places others needs before themself
Creates opportunity for other people to achieve success
Assumes responsibility and does not shift blame to others
Empathizes with members of the team to lead from a place of trust
Organization
Strong communication/verbal skills
Ability to have situational awareness to organize and reallocate priorities as needed
Strong attention to detail within the restaurant
Growth Minded
Actively works to develop Director team, and ensure leadership is growing future leaders
Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence
Constantly seeking improvement in experience and efficiency to grow sales of the restaurant
Clearly communicates vision to the team so it is both heard and comprehended
Communicates with language that demonstrates positivity, clarity and empowerment to the team
Able to send messages to multiple layers of the restaurant: messages will reach team of 100 or more
Must have a sense of urgency
Must be able to keep up with the constant fast pace of the business
Must be able to work under pressure
Prefer to have both English and Spanish language
Job Type: Full-time
Salary: $26-27hr.
Job Type: Full-time
Pay: $26.00 - $27.00 per hour
Expected hours: 45 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person