Medical Receptionist

Medical Receptionist Full-TimeMedical Receptionist Full-Time | $19.21$21.02 per hour | MondayFriday 8:00 AM5:00 PM Location: Elgin, IL 60120Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Illinois Pain & Spine Institute is the largest interventional pain practice in Illinois, proudly serving patients for over 25 years across multiple Chicago-area locations. Our award-winning physiciansincluding multiple Castle Connolly Top Doctor honoreesspecialize in advanced, minimally invasive treatments that restore mobility and improve quality of life.The OpportunityIn this role, you'll be a key part of the patient experiencesupporting both front-office operations and clinical workflows. From welcoming patients and managing records to assisting with patient flow and maintaining an organized environment, your work ensures the clinic runs smoothly, safely, and efficiently.Patient Experience & Front Desk OperationsCheck patients in and out efficiently and professionallyRegister patients and collect co-pays and depositsPrepare and distribute required documentation (new patient forms, insurance cards, privacy notices)Answer phones, direct calls, and schedule appointmentsAdministrative & Medical RecordsCreate and maintain patient charts; pull and file records as neededEnsure accuracy, organization, and confidentiality of all medical recordsObtain and update patient information, including histories, vitals, and test resultsClinical & Patient SupportPrepare examination roomsAssist with patient transport and clinic flowProvide compassionate support and assistance to patients and familiesCompliance & OperationsFollow clinical guidelines and complete required annual trainingEnsure compliance with HIPAA, OSHA, and all healthcare regulationsMaintain a clean, organized facility and adequate supply levelsPerform other related duties as assignedYou'll Thrive in This Role If YouEnjoy working in a fast-paced, patient-centered environmentAre highly organized and detail-orientedCommunicate clearly and professionally with patients and team membersTake initiative and can work both independently and collaborativelyAre committed to maintaining confidentiality and high ethical standardsBring a compassionate, service-oriented approach to every interactionQualificationsHigh school diploma or GED requiredAt least 1 year of experience in an administrative rolePrevious experience in a healthcare setting preferredSkills & AbilitiesExcellent verbal and written communication skillsStrong interpersonal and customer service skillsProficiency in Microsoft Office Suite or similar softwareStrong organizational skills and attention to detailKnowledge of clerical procedures (recordkeeping, filing systems)Understanding of medical terminology and office ethicsAbility to maintain strict patient confidentialityBenefits We OfferHealth, Dental & Vision InsurancePaid Time Off (PTO)Company Paid Holidays401(k) Retirement PlanAccident and Life/AD&D InsuranceShort-Term Disability InsuranceTravel Assistance ProgramID-Theft Protection ServicesLifeMart Employee Discount ProgramBonusly (employee recognition platform)DailyPay (on-demand pay access)Health Savings Account (HSA)Health Management ToolsReady to Make a Difference in Patient Care? If you're passionate about delivering excellent service, supporting clinical teams, and helping patients feel cared for at every step, this is your opportunity to join a leading practice in interventional pain care. Apply today and be part of a team that's changing livesone patient at a time.An Equal Opportunity EmployerWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. xevrcyc It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.