Service Manager

Service Manager OpportunityThe DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 30 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community.At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success among each of our members. We work toward a common goal of providing the best service in the industry.If you enjoy delivering an excellent customer experience and have prior experience working as a service manager, we want to talk to you! We are looking for a service manager to join our team.What We Offer:Medical, dental, visionLife & disability provided by groupSupplemental benefits offered through GuardianPTO401K with company matchResponsibilities:Ensure that customers receive prompt, courteous, and effective serviceServe as a liaison between technicians and customersTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customerManage and hire technicians and service advisorsInterview and make new hiresDistribute work between techniciansPrioritize required servicesEnsure customer has a positive dealership experienceProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledSpend quality time building relationships with the customersRequirements:Technical automotive knowledgeDemonstrated ability to manage othersOrganized and friendly personalityDealership experience preferredWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.