Service Dispatcher

Service Dispatcher The Service Dispatcher plays a critical role in ensuring the efficient allocation and scheduling of service technicians for a variety of assignments, including scheduled maintenance visits, emergency repairs on downed units, and quoted repair work. This position requires a comprehensive understanding of customer equipment specifications and preferences, as well as a keen awareness of each technician's skills, certifications, and availability. Additionally, the dispatcher must consider geographic locations and timing constraints to optimize routes and minimize downtime, thereby maximizing the productivity and effectiveness of the service team. By coordinating these factors effectively, the Service Dispatcher helps maintain high levels of customer satisfaction and supports the overall operational success of the service department.Work Experience HS Diploma (required)/Associate Degree (preferred).2 years' experience in Parts and/or field repair/maintenance service required.Mechanical aptitude a plus.Be highly motivated and an independent thinker.Must be able to thrive in a fast-paced, demanding setting.Ability to multi-task, work under pressure and meet deadlines required.Operating knowledge of Microsoft office software, field service management software, CRM software.Benefits Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.