Quality Assurance Engineer

Purpose of this Job: This job is responsible for product quality assurance for automotive, off highway and aftermarket customers. This job involves supporting the internal processes and external customer to drive improvements in product quality, warranty performance and customer satisfaction.Principle Duties/Essential FunctionsDevelops and implements Quality Assurance plans for specified customers based on Sanden and customer requirements. Must maintain positive customer scorecard metrics while continuously improving outcomes.Writes, reviews, and approves written procedures and instructions for testing, sorting, re-working, deviations and inspection standardsOther Tasks/Responsibilities:Supports activities necessary to ensure that customer satisfaction is maintained for product quality, delivery, and continuous improvement.Participates and supports APQP activities during all phases to successfully and flawlessly launch new products.Coordinates PPAP activities to the customer overseeing the development and production processes.Develops and implements Quality Assurance plans based on Sanden/Customer requirements.Acts as the primary contact for the customer on quality concerns.Initiates and tracks to closure corrective actions for internal and external concerns. Ensures that problem resolution is thorough and meets all Sanden/Customer expectations.Communicates with both Sanden and customer personnel to assure that quality concerns and problem resolutions are resolved effectively and in a timely manner.Utilizes Six Sigma and other statistical methods for problem solving and process improvement.Schedules and assists in Product/Process audits and assures that the audit meets all Quality Assurance standards.Reviews and analyzes existing processes for improvement on overall product quality, manufacturing capabilities, process control, and scrap reduction.Develops and maintains QA Matrices, Control Plan, Flow Chart, and PFMEA for Quality Assurance related functions. Reviews and approves Test Plans and Results during the validation process.Reduce warranty costs through effective customer negotiations, statistical problem solving, and implementation of product improvements Responsible for awareness and compliance with company Environmental, Health and Safety (EHS) policies, procedures and regulatory requirements. Contributing to the effectiveness of the EHS policies and procedures by communicating and reporting unsafe conditions and/or non-compliances.Projects as assigned by department managerCompetencies:The specific competencies and definitions required to do this job are listed on the Department Skills MatrixEducation:Bachelor’s degree in Electrical Engineering (preferred) Industrial Engineering, Mechanical Engineering, Quality Engineering or related fieldKnowledge, Skills and Experience:2 to 3 years of experience in the Manufacturing / Quality areas required knowledge in process planning, set-up and control of common manufacturing processes such as – die casting, machining, metal/plastic/rubber forming, heat treatment and automotive component assembliesMust be capable of making decisions with a minimum of guidance and directionAbility to conceptualize tasks, track and accomplish themFamiliar with non-destructive test methods, precision measuring equipment and gauge designKnowledge in the following disciplines: GD & T, measurement methods, MSA, SPC, FMEA, APQP, PPAP, problem solving techniques (8D), 5 Why’s, Pareto Analysis, Six Sigma, IATF16949 and ISO9000:2015 quality systems, process and system auditing principlesIdentify key KPIs for product qualityExposure to the automotive industry and requirements. Familiar with Automotive Industry Action Group (AIAG) standardsAdvanced MS Excel knowledge. Power point, Minitab, Solid Works, AutoCADStrong organizational skills, strong interpersonal and communications skills, presentation skills and an excellent statistical analysis abilityUnderstanding of project management (experience preferred)Prepare and present reports and metrics to Senior ManagementTeam player. Must work well with diverse groups of people Good time management skillsLicenses or Certifications:Certified Quality Engineer preferredCertified auditor/VDA PreferredCertified Six Sigma or Lean Manufacturing PreferredPhysical Demands:Ability to work effectively under pressureContinuously meets short deadlines while maintaining technical quality of the resultsMust be able to deal with a wide variety of people on a personal levelPersonal Protective Equipment (PPE):Employee must regularly wear safety glasses, safety shoes and hearing protectionOther PPE may be required based on specific projectsWork Environment/Hours:Office environment 60%, Manufacturing environment 40%Must work normal office hours plus provide support on evenings and weekend (as needed)Primary Work Location:Wylie, TXTravel Requirements:5 to 10% domestic travel5% international travel to countries such as but not limited to Mexico, Japan and Germany.