Remote Customer Service Representative

About Us: Wander with Devon is a growing travel agency dedicated to creating personalized, stress-free travel experiences. We pride ourselves on excellent service, attention to detail, and building lasting relationships with our clients. Now Hiring: Remote Customer Service RepresentativeCompany: Wander with DevonLocation: 100% RemoteJob Type: Part-time/Full-timeJob Summary: We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish. Key Responsibilities:Respond to customer inquiries via phone, email, and social media in a timely and professional mannerAssist clients with booking travel arrangements (flights, hotels, packages, excursions)Resolve customer issues and provide solutions with a positive attitudeMaintain accurate client records and booking detailsProvide recommendations and travel advice tailored to client needsFollow up with clients before and after trips to ensure satisfactionCollaborate with team members to deliver excellent serviceQualifications:Previous customer service experience (travel industry experience is a plus)Strong communication and interpersonal skillsExcellent problem-solving abilitiesOrganized and detail-orientedComfortable using computers, booking systems, and social media platformsPassion for travel and helping othersPreferred Skills:Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)Sales or upselling experienceAbility to multitask in a fast-paced environmentWhat We Offer:Flexible work environmentOpportunity to grow within the companyTravel perks and industry discounts (if applicable)Supportive and positive team cultureIf you’re ready to turn your passion for travel into a rewarding career, we’d love to hear from you!How to Apply: Send your resume and a short introduction about why you’d be a great fit for us.