Implementation Engineer - Kubernetes

Job Title: Implementation Engineer - KubernetesWork Location: Atlanta, GAWorkstyle:: Our office are based in Midtown Atlanta, and this is a 5 days a week in office role.Years of experience: 9+ Years work experienceWe’re looking for an Engineer with a passion for Kubernetes, Linux, and cloud-native technologies to help our enterprise retail customers deploy and scale applications at the Edge. You'll work on a cutting-edge container platform purpose-built for the retail sector, using Kubernetes, automation, and infrastructure-as-code.You are a hands-on, problem solver, technical expert - who is passionate about Linux, containerization and Cloud/DevOps technologies.As a vital member of our team, you will be working with our customers to deploy NCR Voyix Edge, and integrate with their existing applications and infrastructure.Our Tech stack includes: Ubuntu, Kubernetes, Helm, Python, Bash, GCP, GitHub, GitHub Actions, Linkerd, Kubevirt, Prometheus, OTel, FluentdYour Knowledge, Skills and ExperienceStrong hands-on experience with Kubernetes, including deploying, managing and troubleshooting clusters, and familiarity with Helm chartsExperience in deploying, supporting and troubleshooting Linux server operating systems.Experience of using one or more of major cloud providers (AWS, Azure, GCP) and best practicesUnderstanding of microservice architectures and service mesh (e.g., Istio, Linkerd) is a plusExperience with scripting/configuration-as-code experience such as Python, Ansible, Groovy, Bash and/or PowershellExperience with the application development lifecycle and best practices involving source code management, application build, test and deploymentComputer networking knowledge, and skills debugging network issues, especially In LinuxStrong ability to provide thought-through, clearly articulated, pragmatic solutions and recommendations to complex business problemsAbility to collaborate and influence across both technical and non-technical stakeholders, resources, and teamsExcellent technical communication skills, including the ability to communicate complex/technical issues to non-technical audiencesYour ResponsibilitiesYour responsibilities will include:Becoming a technical expert in the NCR Voyix Edge solutionAssisting our customers with integrating and deploying the NCR Voyix Edge solution in our customers environments, both remotely and on-site.Providing guidance and familiarisation to our customers and internal teams deploying and using our solution.Working with our customers to deploy their applications into the NCR Voyix Edge solutionTroubleshooting of issues and providing solution to complex applications.Building and maintaining lab environments.Be able to work as a team to communicate timelines and completion dates.Maintain an up-to-date knowledge of our products, technologies and our competitors.Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of ‘proof of concepts’ for new opportunities.Automate processes to increase functionality, efficiency and simplify processes.In fulfilling these responsibilities, you’ll work closely with the existing Professional Services team as you build and then apply your knowledge of our product to our customers.Your Personal QualitiesThe right person for this critical role will need to adopt a flexible approach and be extremely well organized in order to be able to prioritize personal workload given the different demands for their time. You’ll need strong analytical skills, have excellent problem-solving ability when under pressure and have an attention to detail.Given the breadth and complexity of our software product, you need to be the kind of person who enjoys learning new technologies and is willing to take on a variety of technical challenges.You’ll also need to be willing to provide occasional out-of-hours support during our busiest periods and whilst we are building the team.