Insurance Claims Follow-Up Specialist

Job Summary:The Insurance Claims Follow-Up Specialist is responsible for reviewing complex system work queues, insurance contracts, and other reports to identify third-party (insurance) accounts receivable balances and collect the expected amounts due. This role requires a strong focus on ensuring timely and accurate claims processing while providing excellent customer service.Essential Duties and Responsibilities:Review and resolve third-party accounts receivable balances.Meet production and quality standards as per company guidelines.Provide exceptional customer service to internal and external stakeholders.Complete mandatory annual educational requirements.Perform other duties as assigned.Required Skills & Experience:Minimum of three (3) years of experience in Healthcare Collections.Excellent attention to detail and organizational skills.Strong computer proficiency and professionalism.Good working knowledge of third-party insurance and public assistance programs.Preferred Skills & Experience:Four (4) years of experience in Healthcare Collections is preferred.Education:High School Diploma or GED required.Certifications & Licensure:No certifications or licensure required.