Internship- Junior SW Customer Engineer

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.Job DescriptionKey Responsibilities:Support product technical acceptance and certification processRun product validation, verification and regression to ensure product quality, performance, reliability, usability, durability and conformance that meet the company’s as well as customer’s KPIEnsure high system level product quality/performance and out-of-the box user experienceSupport, run field test as necessaryManage and monitor all installed systems, maintained automated infrastructure and coordination test house activitiesProvide and improve automation test items request to improve efficiency and reduce human intervention timeEngaging with product group in L2 and L3 level problem escalationFrequent vendors and customer meetings and visits for product feedback and future opportunitiesProvide technical post-sales support to R&D teamWork with R&D and DQA/SQA teams to ensure features delivery/inclusion.Design and implement AI-driven solutions using machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).Develop and maintain automation scripts in Python, Bash, or PowerShell to streamline operations and data processing.Collaborate with data scientists and product teams to integrate AI models into production environments.Build APIs and microservices to support AI applications and automation tools.Stay current with emerging technologies in AI, scripting, and software engineering best practices.Required QualificationsBachelor’s or master’s degree in computer science, or related field.1+ years of experience in software development, with a focus on AI and scriptingCandidate could start with a 3-6 months internship given the right backgroundProficiency in Python and at least one other scripting language (e.g., Bash, JavaScript, PowerShell).Experience with AI/ML frameworks and libraries.Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).Strong problem-solving skills and ability to work independently or in a team.Willing and able to travelAbility to work in a team as well as an individual contributor when necessaryOut of the box thinking. Critical thinker and problem-solving skillsPreferred QualificationsExperience with MLOps and CI/CD pipelines.Knowledge in Broadband and Wireless CommunicationKnowledge of Quantum fieldContributions to open-source AI projects or published research.Experience with version control systems (e.g., Git) and agile development methodologies. Strong Chinese/Mandarin knowledge is a plusEducationBachelorWork ExperienceLanguage