Office Assistant

JOB TITLEOffice AssistantLOCATIONWorcesterDEPARTMENT NAMERegistrar - JMDIVISION NAMEWorcester Polytechnic Institute - WPIJob Description SummaryThe Office of the Registrar is hiring a temporary Office Assistant to help cover day-to-day operations during a period of staff transition. This on-site role is the first point of contact for students, faculty, staff, and visitors, and supports the workflows that keep the Registrar's office running smoothly.This position is scheduled for approximately 5.5 months, working 37.5 hours per week, with an expected start date of May 18, 2026 and an expected end date of October 30, 2026.ResponsibilitiesJOB DESCRIPTIONServe as the first point of contact for in-person, phone, and email inquiriesProcess enrollment verification and transcript requestsProcess undergraduate e-projects registration requests (MQP, IQP, HUA) and final project submissionsProcess undergraduate independent study registration requestsMaintain confidentiality of student records in accordance with FERPA and WPI policiesProvide general administrative support to the Registrar's team as neededQualificationsHigh school diploma or equivalentPrior administrative or customer service experienceStrong written and verbal communication skillsComfort with Microsoft Office and OutlookStrong attention to detail and ability to handle sensitive information with discretionExperience in a higher education, registrar, or student services setting is a plusCompensationEstimated hourly rate is $21.00/hour, depending on experience.FLSA STATUSUnited States of America (Non-Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.