Payroll Specialist

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.At Planet Fitness, our unique mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!The Payroll Specialist is responsible for the timely and accurate processing of payroll through ADP Workforce Now system and serves as the trusted advocate to all employees. The Payroll Specialist is highly organized, detail oriented and demonstrates a high level of accuracy in completing complex tasks requiring continuous attention. Reporting to the Payroll Manager, this role works closely with the Payroll team, administering the Company’s payroll process function.This role follows a hybrid schedule and requires regular, in-person work at our Hampton, NH or future Boston, MA office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.Payroll Processing & AdministrationResponsible for timely and accurate processing of weekly and bi-weekly payrolls for 4,000+ employees across multiple states.Processes supplemental and out-of-sequence payrolls quarterly, or as needed.Processes stock transactions in accordance with vesting schedule.Prepares manual checks, gross-ups, and ADP a-Wisely pay cards as needed and ensures net pay is done properly and accurately.Responsible for understanding payroll tax associated with special payments and ensuring appropriate tax rate is utilized.Compliance, Auditing & Payroll AccuracyAudits payroll entries to ensure accuracy of all payments and changes utilizing custom reporting tool; reviews payments processed by ADP.Ensures payroll transactions are compliant with SOX, US GAPP, and corporate policies with respect to all transactions and/or changes that affect payroll.Responsible for electronic storage of all documentation related to payroll and in accordance with SOX.Provides internal and external support for the payroll and time and attendance keeping system to reduce risk in the areas of wage and hour compliance.Proactively confers with Payroll Manager on interpretation of company policies and government regulations which have an effect on the payroll function.Assists Payroll Manager in year-end processing activities related to auditing and issuing W-2 forms to employees and on special projects as needed.Employee Support & Cross-Functional CollaborationResponds to and resolves high volume of employee and manager inquiries and/or problems on a timely basis.Liaise with Human Resources team on new hires, terminations, and changes.Partners with Benefits in auditing leaves of absence and accrued time off balances.Provides management teams and Human Resources team with ad hoc reports as requested.Confidentiality, Reporting & Operational SupportResearches and handles extremely confidential information in an expeditious and discretionary manner.Performs other functions as required.Bachelor’s degree in Accounting, Finance, or a related field2+ years of experience in a multi-state payroll environment supporting both exempt and non-exempt employeesDemonstrated ability to apply intermediate-level mathematical concepts and calculations, with a strong understanding of accounting, finance, and business administration principlesStrong technical proficiency with Microsoft Office applications, including Outlook, Excel, and WordProficient in ADP Workforce Now and custom reporting tools; experience with additional HCM platforms is a plusDemonstrated ability and willingness to quickly learn new systems, software, and evolving technologiesStrong organizational, prioritization, and time management skills with the ability to manage multiple responsibilities effectivelyMaintains a high level of professionalism, patience, and composure while objectively addressing employee and manager concernsStrong attention to detail, efficient, and organized with an ability to establish priorities and objectivesExcellent presentation and communication skills along with the ability to communicate effectively across all levels of the organizationAble to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externallyDedicated learner with a natural curiosity for consistent growthExhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environmentCooperative team player with an upbeat, positive, “can-do” attitude!Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan. This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.The salary for NH-based and MA-based employees hired into this role will be aligned with the range below. This is a good faith estimate, and the amount of base salary will correspond with a candidate’s professional experience, qualifications and internal equity.Annual Base Salary Range $70,000-$80,000Note to Applicants We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.