Commercial Security Service Renewals Sales Rep

Security Service Sales Renewals Representative (Outside Sales)What you will doAt Johnson Controls, we’re shaping the future to create safe, healthy, and sustainable buildings. As an Outside Security Service Sales Renewals Representative, you will be the face of Johnson Controls to our customers—owning and growing long‑term service relationships within an assigned territory. You will drive renewal retention, identify expansion opportunities, and help customers protect their people, property, and assets through our industry‑leading security service solutions.This role is ideal for a relationship‑driven sales professional who enjoys being in the field, understands the value of recurring service agreements, and thrives on partnering directly with customers to deliver value over time.How you will do itManage and grow a defined territory of existing security service customers through in‑person engagementProactively drive service contract renewals, ensuring high retention and customer satisfactionConduct regular on‑site customer visits to review service performance, understand business needs, and strengthen partnershipsPrepare and present renewal proposals, pricing options, and service recommendations aligned to customer prioritiesPartner closely with service operations, technicians, and account managers to ensure consistent service delivery and issue resolutionIdentify upsell and cross‑sell opportunities within the installed base and collaborate with sales teams to close incremental businessMaintain accurate forecasts, pipelines, and customer activity in CRM systemsResolve contract, pricing, and service‑related concerns with a consultative, customer‑first approachRepresent Johnson Controls professionally in the field, reinforcing trust, credibility, and long‑term valueWhat we look forRequired2+ years of experience in Commercial outside sales, account management, or customer‑facing sales roles.Proven success managing a geographic territory and meeting or exceeding sales or renewal targetsStrong relationship‑building, negotiation, and presentation skillsAbility to work independently while collaborating cross‑functionallyValid driver’s license and ability to travel within the assigned territoryProficiency with CRM tools and Microsoft Office applicationsPreferredExperience in security systems, fire systems, building technologies, or service‑based industriesBackground in service agreement renewals, recurring revenue, or contract‑based sales modelsUnderstanding of service contracts, pricing structures, and customer lifecycle managementBachelor’s degree or equivalent combination of education and experienceWhat we offerCompetitive base salary with uncapped commission or incentive opportunitiesCompany vehicle or vehicle allowance (where applicable)Comprehensive benefits package including medical, dental, vision, and 401(k)Paid time off, holidays, and flexible work optionsOngoing sales, product, and professional development trainingCareer growth opportunities within a global, industry‑leading organizationA collaborative, inclusive culture where your work makes a measurable impactWho we areJohnson Controls is a global leader in smart, healthy, and sustainable buildings. From security and fire systems to building automation and energy solutions, we help customers achieve outcomes that matter most. With a legacy of innovation and a commitment to people, we’re dedicated to creating a safer and more connected world.Salary Range: HIRING SALARY RANGE: $50-65k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us#SalesHiring