Director of Fulfillment (St Cloud)

Big Picture Consulting is partnering with Automotive Parts Solutions, Inc. (APS) to identify top talent for this role. This position is a direct hire opportunity with APS.THE ROLEAPS is looking for a Fulfillment Director to lead and strengthen their fulfillment operations. This is a hands-on leadership role for someone who thrives on building systems, developing people, and driving operational excellence. You'll oversee a team of 15 — including four supervisors who report directly to you — and will have meaningful authority to identify inefficiencies, design solutions, and implement change.This is not a role that requires deep expertise in automotive parts. What it does require is strong management instincts, a systems-oriented mindset, and the kind of leadership presence that earns trust quickly and sustains it over time.KEY RESPONSIBILITIESLead, coach, and develop four direct-report supervisors and their respective teams (15 total), creating a culture of accountability, growth, and high performanceAssess current fulfillment workflows and identify opportunities for systemic improvement; design and implement changes with urgency and precisionEstablish and track key performance indicators for fulfillment operations, using data to drive decisions and communicate progress to senior leadershipPartner cross-functionally with sales, customer service, and logistics teams to ensure seamless delivery of parts and a positive customer experienceModel and reinforce APS's culture of development — investing in team members' professional growth through coaching, feedback, and learning opportunitiesManage day-to-day operational challenges with composure, escalating appropriately while maintaining team stability and momentumIDEAL CANDIDATE PROFILEAPS is open to candidates from a variety of industries. You do not need automotive experience — you need management and operational depth. The right person will bring:A track record in management, operations, and/or logistics — you've led teams, built systems, and delivered resultsThe ability to quickly recognize where process gaps exist and the decisiveness to close themA genuine interest in developing the people around you — you see coaching as a core part of your job, not an add-onStrong interpersonal skills and the ability to build authentic rapport across all levels of an organizationComfort operating in a fast-paced, family-oriented environment where relationships matter and initiative is recognizedBA in Management preferred, associate's degree or higher required; equivalent experience will be consideredCOMPENSATION & BENEFITSBase salary: $80,000 – $90,000 depending on experience, as well as potential quarterly and annual performance-based bonusesMedical (HSA/HMO), dental, short-term disability, and life insuranceHire-on bonus, paid out at six months and one year of employment401k participation optionsPaid vacation and sick/safe leave begins immediatelyA company culture that invests in your professional development — not just your outputABOUT AUTOMOTIVE PARTS SOLUTIONSFounded in 1999, Automotive Parts Solutions (APS) has spent more than two decades helping auto repair facilities, collision centers, and individual customers find high-quality recycled, remanufactured, and OEM parts at the right price. Based in Rockville, MN, APS has grown into a trusted single source for millions of recycled auto, truck, and SUV parts nationwide.As a long-standing Partner of Team PRP — the largest network of independent auto recyclers in America — APS connects customers to over 300 top recyclers across the country, backed by dedicated logistics and a robust nationwide warranty. APS holds URG accreditation, Certified Automotive Recycler (CAR) status, and Gold Seal membership in the Automotive Recyclers Association (ARA).What sets APS apart isn't just their inventory — it's their people. APS is a family-oriented company with deep roots in their community and a genuine commitment to the long-term growth of every team member. Personal and professional development aren't afterthoughts here; they are core to who APS is and how they operate. Many team members have built their careers at APS, and leadership is actively investing in the next generation of that story.