Customer Service Representative

About the CompanyLoanMax Title Loans is a lending company focused on providing customer-focused loan services. The company considers its Customer Service Representatives the heart of its business and seeks motivated, honest, dependable individuals who are interested in building a long-term career in customer service.About the RoleLoanMax Title Loans is hiring a Customer Service Representative for its Sioux City, Iowa location. This is a full-time, entry-level position offering paid training, competitive compensation, weekly pay, and opportunities for career growth.The role focuses on customer service, loan processing, cash handling, and collection calls while maintaining professional and accurate interactions with customers.ScheduleMonday–Friday: 10:00 AM–6:00 PMSaturday: 9:00 AM–2:00 PMSunday: ClosedFull-time positionKey ResponsibilitiesProvide superior customer service to customers.Assist with loan processing.Handle cash transactions accurately.Make collection calls and communicate with customers regarding their accounts.Perform basic computer and data-entry tasks.Maintain accurate customer and loan information.Follow company procedures and requirements.Represent LoanMax professionally and honestly.Perform other customer service and lending-related duties as required.Benefits & PerksCompetitive salary.Weekly pay.Health benefits.Paid holidays.Vacation and paid time off.Paid on-site training.Full-time, stable work schedule.Career growth opportunities.Basic QualificationsMust be 18 years of age or older.High school diploma or equivalent.Ability to work the required full-time schedule.Basic computer skills.Basic data-entry experience.Motivated, honest, and dependable work ethic.Ability to successfully complete required screening processes.Preferred QualificationsPrevious collections experience.Customer service experience.Loan processing or lending experience.Cash-handling experience.Strong communication and interpersonal skills.Interest in developing a long-term career in customer service and financial services.Employment ScreeningCandidates may be required to successfully complete:Criminal background check.Consumer credit check.Drug screening.Applicants should provide a resume containing employment history, employment dates, descriptions of previous positions, and educational background.Equal Opportunity StatementThe provided job details do not include a specific Equal Opportunity Employer statement for this particular posting. Therefore, no additional EEO language has been added beyond the information supplied.