Forward Deployed Engineer

OverviewParatus Health is building the AI-powered operations layer for outpatient clinics—voice agents that handle calls, intake, insurance, and documentation, deeply integrated with EHRs like Epic and Athena. We're backed by Y Combinator and investors behind GitHub and Notion. We're already live in hospitals (including Palomar Health)!If you've worked with voice agents and are comfortable being customer-facing, we want to talk ASAP.The RoleWe're hiring a Forward Deployed Engineer to work at the intersection of engineering and customer deployment. You'll take our AI voice agents into real clinics - configuring, shipping, iterating, and ensuring they work flawlessly in production.This role is ideal for someone who enjoys shipping quickly, working directly with customers, and owning outcomes, not just code.What You'll DoDeploy and customize AI voice agents for live healthcare customersWork directly with clinics to understand workflows and translate them into production systemsOwn launches end-to-end: configuration, iteration, debugging, and optimizationBuild and extend backend systems, LLM pipelines, and real-time workflowsPartner closely with product, engineering, and customers to move fastYou Might Be a Fit IfHave 1+ years of experience at fast-moving startupsHave hands-on experience with voice agents or conversational AIAre comfortable being customer-facing (demos, feedback, iteration)Know TypeScript, Node.js, AWS (LLMs, RAG, audio/voice a plus)Thrive in ambiguity and like solving real-world problems liveBonus: healthcare, EHR, or HIPAA-adjacent experienceWhy JoinHigh ownership: You'll directly shape how customers experience the productImmediate impact: Your work goes live with real clinics in week oneSpeed: Tight feedback loops between customers and engineeringTeam: Hybrid, in-person culture at our Menlo Park HQ (101 Jefferson Dr)Support: DoorDash credits, L&D budget, flexible hoursFast process: Hiring wraps in 5–7 daysJ-18808-Ljbffr