Customer Success Manager

Company Description UtilityProfit streamlines the moving process for millions of households annually in the US by helping renters set up essential utilities on time, including Internet, Electric, Water, Gas, and Trash. The platform also generates additional revenue for Property Managers by facilitating utility activations and ensuring a smooth move-in process. Role Description This is a full-time hybrid role for a Customer Success Manager at Utility Profit. The role involves managing customer relationships, ensuring satisfaction, retaining customers, and building strong relationships. The position is based in the Austin, Texas Metropolitan Area with flexibility for remote work. Qualifications Customer Satisfaction and Customer Retention skillsStrong Analytical SkillsRelationship Building and Customer Service skillsExcellent communication and interpersonal skillsAbility to multitask and prioritize effectivelyExperience in the property management or real estate industry is a plusBachelor's degree in Business, Marketing, or related field