Springville Full-Time Financial Service Representative 3 ( Bilingual)

At Nebo- a division of Cyprus Credit Union, great service starts with genuine relationships. We're committed to helping members navigate important financial moments through personalized guidance, trusted solutions, and a community-first approach. We're looking for a Financial Service Representative (FSR) who enjoys connecting with people, solving problems, and making a meaningful difference every day.As an FSR, you'll play a key role in supporting members-whether they're opening their first account, managing day-to-day banking needs, or planning for the future. You'll be part of a collaborative team that values growth, integrity, and exceptional service.About Nebo- a Division Of Cyprus Credit UnionFounded on March 8, 1956, by teachers from the Nebo School District, Nebo- a division of Cyprus Credit Union has a long tradition of serving members with a personal, community-focused approach. Cyprus Credit Union, established in 1928, brings decades of financial strength, innovation, and a people-first culture recognized as one of the BEST credit unions to work for from 2020–2025.Together, as Nebo- a division of Cyprus Credit Union, we combine trusted local service with expanded resources and opportunities-while remaining committed to our members, employees, and communities.Why Join Nebo- a division of Cyprus Credit Union?BenefitsOur employees are at the heart of everything we do. We offer a supportive, inclusive environment where your contributions matter and your career can grow. Benefits include:Competitive pay with opportunities for bonuses and incentivesBilingual pay differential for English/Spanish speakersComprehensive benefits, including medical, dental, vision, life insurance, and more401(k) retirement savings planGenerous PTO starting day one, plus paid time off for your birthday and volunteer serviceTuition reimbursement for continued education and professional developmentA workplace culture focused on community impact, teamwork, and sustainabilityCyprus Credit Union has been recognized as one of the BEST credit unions to work for from 2020–2025, and team members at Nebo- a division of Cyprus Credit Union are part of that award-winning culture.What You'll DoBuild Meaningful Relationships: Engage members in conversations to understand their financial needs and goalsProvide Financial Solutions: Recommend and explain accounts, loans, and other financial products tailored to each memberEducate & Empower: Help members make informed decisions that support their financial well-beingDeliver Excellent Service: Accurately process transactions such as deposits, withdrawals, transfers, and paymentsBe a Trusted Resource: Serve as a reliable point of contact for members by offering guidance, support, and proactive solutionsSupport Member Success: Identify opportunities to deepen relationships and enhance the overall member experienceWhat You BringEducation: High school diploma or equivalent (or work release papers)Bilingual: Spanish and EnglishService-Oriented Mindset: Prior customer service or sales experience preferredRelationship-Building Skills: Ability to establish trust and create lasting connectionsStrong Communication Skills: Clearly explain products and services with confidenceEmpathy & Active Listening: Ask thoughtful questions and provide personalized solutionsTeam-Focused Attitude: Positive, collaborative, and dependableCommitment to Helping Others: A genuine desire to support members through every stage of their financial journeyYour Schedule: This part-time role offers a set schedule: Monday-Friday, 1:00 PM - 6:15 PM, with some Saturdays required from 8:45 AM - 2:15 PM. Enjoy your evenings and Sundays free to recharge!Ready to Apply?If you're looking for a role where relationships matter, growth is encouraged, and your work makes a difference, we invite you to apply today and join Nebo- a division of Cyprus Credit Union.