Business Development Director (Regional)

The Director of Business Development is responsible for driving new customers and business growth for Serán’s customer accounts. This position will develop business relationships with respective client organizations and serve as lead point of contact for all client matters. The successful candidate will have a fundamental understanding of drug development and drug product technologies and services. The role requires building relationships with clients and ability to anticipate client needs, align solutions with needs for current and future proposals/business development, ensure deadlines are met for active on-going projects and proposals, and help customers realize success relative to collaborations with Serán both current and in the future.This role will join a highly skilled Business Development team that is strategically located throughout North America. The chosen candidate will focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships. Successful candidates will have clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to Bend, Oregon as needed.Currently recruiting for multiple positions in the Northeast, Atlantic and Southern US Territories.Duties And ResponsibilitiesGenerate new leads and opportunities leveraging Serán’s and the incumbents network Build solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs Participate in client visits, regional and national trade shows, and conferences as requiredManage both Serán’s existing pipeline and new business opportunitiesManage communications between customer and internal teams and assist with management of team activities assigned to each of your customersWork with various internal stakeholders (e.g., Executive, Tech Ops, Project Mgmt, etc.) to build client relationships and improve customer resultsContribute to the development of proposals and presentations for new business development materialsAdeptly present Serán’s capabilities and value proposition to new clientsNegotiate agreements as part of a team with BD, corporate, and legal leadership, including CDAs, MSAs, and commercial supply agreementsResolve client issues, complaints and anticipate key account improvements by way of project management guidance and outreachIdentify market trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targetsParticipate in site management team and planning meetings, including setting objectives and strategies as well as take accountability for implementation and resultsSupport the broader BD team in developing new service offerings and analyzing market trendsAssist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goalsResponsibilities may increase in scope to align with company initiativesAdditional related duties as assignedRequired Skills And AbilitiesExcellent verbal and written communication skillsExcellent interpersonal, business, and customer service skillsExcellent organizational skills and attention to detailExcellent negotiation skills, with ability follow-through on customer contracts/managementExcellent time management skills with a proven ability to meet deadlinesAbility to prioritize tasks and to delegate them when appropriateAbility to function well in a high-paced and at times stressful environmentProficient with CRM, Office and other related softwareEducation And ExperienceMinimum requirement of a Bachelor’s degree in a related scientific discipline5+ years of experience in pharmaceutical industry2+ years of experience in a client-facing capacity is ideal but additional training can be providedTrack record of technical leadership, including technical conference and client presentationsPhysical And Travel RequirementsApproximately 25% travel required, and at times > 50% may be requiredTravel will be domestic, with potential for international travelProlonged periods of sitting at a desk and working on a computerMust be able to lift to 15 pounds at a timeCompensation correlates to skills and experience presented by selected candidate. Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.