Host/Hostess
Overview
Join our vibrant team as a Host/Hostess and become the welcoming face of our restaurant! In this lively role, you will be the first point of contact for guests, creating a warm and inviting atmosphere from the moment they arrive. Your energetic personality and excellent communication skills will ensure guests feel valued and comfortable, setting the tone for an exceptional dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a dynamic team environment.
Responsibilities
Greet guests with enthusiasm and professionalism, providing a friendly first impression
Manage restaurant reservation systems to accommodate guest seating preferences efficiently
Escort guests to their tables, ensuring smooth flow and timely seating arrangements
Handle phone inquiries with courteous phone etiquette, providing accurate information and reservations
Maintain organized waitlists and manage table assignments using restaurant table management systems such as Aloha POS or Micros POS
Assist with guest inquiries, special requests, and overall guest relations to enhance satisfaction
Support food safety protocols by maintaining cleanliness and organization of host station and waiting areas
Experience
Previous experience as a host/hostess or in a customer service role within a food service environment is preferred
Familiarity with restaurant reservation management and table management systems such as Aloha POS or Micros POS is highly desirable
Strong communication skills, including clear phone communication and effective guest interaction
Basic math skills for handling reservations, waitlist calculations, and POS transactions
Experience with POS systems and food safety procedures enhances your ability to succeed in this role
Demonstrated organizational skills to manage multiple tasks efficiently in a fast-paced setting
A positive attitude, hospitality mindset, and dedication to guest services are essential for success
Join us in creating memorable dining experiences by delivering exceptional guest services with energy and professionalism. We’re excited to welcome motivated individuals eager to grow within our vibrant hospitality team!
Pay: $15.00 - $16.00 per hour
Work Location: In person