Loan Processing Specialist
We are seeking a skilled and experienced Lending Specialist to support our Australian finance broking business from our Nepal-based team. The successful candidate will work closely with brokers, clients, and lenders to manage loan applications from initial inquiry through to approval. This role is ideal for someone with a sound background in lending, excellent communication skills, and eagerness to learn new skills.
Key Responsibilities
Assist Australian mortgage and commercial finance brokers in preparing and processing loan applications.
Conduct initial client fact finds, collect and verify supporting documentation (payslips, bank statements, ID, etc.).
Enter and manage applications in broker CRMs such as Sales trekker, Zoho and others.
Liaise with lenders to follow up on application status and submit any required supporting documentation.
Perform serviceability assessments using lender calculators.
Maintain accurate and timely records in line with compliance requirements.
Provide administrative support including document management, file audits, and settlement follow-ups.
Maintain effective communication with the Australian team, responding promptly to emails and internal messages.
Stay updated with changes in lender policies and compliance standards.
Job Specification
Bachelor's degree in Finance, Accounting, Business, or related field.
Minimum 2 years' experience in banking or financial services, specifically in lending.
Must be driven to learn bank products and policies.
Sound understanding of loan products (residential, commercial, asset finance) and lending process.
Familiarity with CRM systems like Zoho, Sales trekker or similar system would be preferred (but not mandatory).
High attention to detail and accuracy.
Strong analytical and communication skills.
Ability to work independently while being part of a remote team.
Excellent spoken and written English.
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